The hotel is beautiful and, being high on a hill, has fabulous views from many rooms and patios. The staff knew our names and room number and someone met us at the door with our room key each time we returned to the hotel. The check-in process was the best we ever had - we were shown to a lovely terrace where we sat and enjoyed a free welcome drink until they returned our passports and had us sign that our info was correct. The room was just about the nicest of any we've ever stayed in. There was fresh fruit, a small cake and bottled water which were all replaced daily. The location on the hill made the drive to and from the town is a little hard but there is an elevator about 500 m walkîng dlstance from the hotel that deliveres you into the town. Highly recommend!

One of the best hotels ever. Beautiful property, very attentive staff. Wish I coul

Every single aspect was truly an exceptional five star experience. Dinner at the Glass Garden restaurant is NOT to be missed.

Amazing location and hospitality. Zero complaints.

Exceptional service all the way around. The entire staff will bend over backwards to help in any way they can.

All good

True relais and chateaux experience

Absolutely stunning property with amazing views. The best and most catering staff I have ever experienced at a hotel. Easily joined the top 3 best hotels either my wife or I have ever experienced. Wish we had more time!

Spent two nights here while visiting Salzburg: this was one of the very best experiences we’ve had. From check in through the end of our stay, the service was impeccable. Room was amazing - we were second from the top with a 270 degree view of the city. We had a multi-course meal at The Glass Garden and an informal dinner the next night in their restaurant/bar: excellent wine and drink selection, exceptional food, and again wonderful service. The pool and jacuzzi area is beautiful, and we enjoyed that area twice. Short 10 minute walk gets you to an elevator that takes you right down to town. Perfect home base for a classy Salzburg adventure!

Wanted a special treat along our journey. This place is unbelievably lovely.

Why would not choose to stay at the castle on a hill with stunning views? The property grounds are serene, the staff friendly, personable and accommodating, and the walk to town is charming. Also, book a day just for the spa/pool.

Wasn’t expecting much so was pleasantly surprised by how beautiful and charming the hotel was. Staff were so nice and friendly, rooms very spacious with beautiful views and bathrooms and sauna in the spa was world class for heat

Beautiful hotel and very friendly efficient staff. Lovely greeting with a glass of champagne. Would definitely stay here again.

It is a great experience...

This hotel is beautiful! Very clean. The grounds are breathtaking. Uber was easy to get and going into town was a 10 minute walk. The staff went about and beyond in courtesy and helpfulness up to waving us good bye as we left.

We have stayed at nice hotels all over the world and this was our favorite. You feel like you are staying in a castle, everything is top notch, the service, the breakfast and the room. Would jump at the chance to stay here again.

From the minute we stepped on the property was just beautiful and welcoming. Enjoyed the welcoming drink and snacks. Everyone was very friendly and helpful. The room was clean, spacious and cozy. The property is just stunning, amazing views towards the city and surroundings. A place to unwind. Great amenities and services. Delicious, fresh food ( brekfast and dinner). Front desk personal was so kind, helpful and friendly. Felix was extremely helpful with every request we has.

Amazing experience! Absolutely incredible property and staff.

unique high end luxury hotel, amazing service and friendly staff. A bit out of the way from everything but they provided a elevator pass to make accessibility better

A very well run hotel in a great location. Excellent food and service. As good as it gets!