NH Collection Plaza Santiago

Explore NH Collection Plaza Santiago
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.4

Service and Facilites

8.6

Traveler Reviews NH Collection Plaza Santiago

Number of reviews per page
20
40
Top reviews
Rajendra
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes.
Maira
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a great stay, delicious breakfast and bed
Victor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.
kenneth
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.
Andres
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.
Christy
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.
Paula
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff, especially the hotel porters were very kind, professional and overall extremely helpful. The location is perfect and the entrance is nice….. BUT get to the room ours was 803 is absolutely gross and is in need of a deep cleaning. The crevice around the sink had hair clippings the door in the bathroom had something brown and was overall filthy dirty. Please, you have a beautiful hotel take care of it!
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Edgar
icon-Business with Children
Business with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo muy bien, la unica molestia es que las llaves de la habitación se desprograma siempre
David LOPEZ
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It's hard to me to say
JORGE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel.
Lia
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room and great view. Check out was seamless
HUBERTH
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location, in front of Costanera Center, and within walking distance from many restaurants.
Rodrigo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Gostaria de mencionar o excelente atendimento em nossa chegada com o Sr. PAUL na recepcao, om sorriso constante e interessado realmente em nos bem receber. Infelizmente, nao podemos falar o mesmo dos atendentes da recepcao no Domingo, e no equivoco no restaurante no cafe da manha, em que foram retirados os alimentos antes do horario que nos foi informado na duracao do cafe. Informaram duracao do cafe ate as 12horas, e comecaram a retirar os alimentos as 11h. Apos verem o equivoco, voltaram os alimentos, mas alguns hospedes ficaram visivelmente constrangidos.
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Stephen
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good location but a rather mediocre hotel.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Wonderful staff. The location and the hotel are both very convenient.
Denisse
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room and comfortable…. Perfect for my las 2 nights of my trip where I was very tired already
bryan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great area. Great hotel. Very reasonable. Great gym.
Verified traveler
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

OK this time around everything was great (thanks to Paul). Although I was not upgraded, I was finally put in a room where both the internet connectivity and the television was working properly. The only hiccup is on Sunday, breakfast was supposed to finish at 12:00 pm. When I arrived at 11:30, the little hot food that was left was cold and the staff had already put half of the breakfast food away. They should tell people that breakfast really ends some time before 11:30 instead of 12:00 PM.
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Number of reviews per page
20
40