Overall Ratings & Reviews Courtyard Bowling Green Convention Center

Clean hotel with extremely friendly staff. Pool is original, but was clean and had towels. Check in was quick and easy.

Front desk staff were great. All others we saw & talked with were very friendly. Considering is was graduation time @ WKU and was full, we were treated fantastic!

Front desk worker and bartender were excellent.

Very nice. Rooms are nice and shower is very nice.

Great!

It was nice Even with 3 Little Kids ball teams & kids everywhere once you were in your room quiet.. Nice TV A pull out work or eat table That rolled in & out nesting style.. I was a nice stay !!

I booked become

Overall, great location and clean hotel. The room was below standard I would expect for over $200 per night. Have stayed in other hotels within the vicinity and they compare to this one for less. Check-in was friendly, checkout was ok.

I was a little disappointed in how much the room and that their was not a microwave in the room. Beside an over priced bistro/bar and the microwave our stay was great.

2 night stay for family of 4 during road travel. Booked based on 3 priorities: indoor pool, bathtub in room, noon check out. These all met expectations. Disappointed by 3 things that shouldn’t need to be considered when booking: odor in room (mix of musty, burnt, and possibly chlorine or a cleaner/deodorizer), loud HVAC floor/exterior wall unit that struggled to cool the room (aside from not being central/equipped with ducts, it was partially blocked unit that housed fridge, cabinet, and desk… it was working so hard it may have been a culprit to the room odor), uncomfortable beds (very little padding on top, could feel individual springs). Friendly and helpful staff. Spacious room with nice layout- especially the loveseat with rolling ottoman, and a table that stored under the wall unit as a desk space that could be rolled out for use as regular table. Ok for a night or two as-is if not sensitive to the odor. Would be great if the three basics are improved.

It was a clean hotel and staff was friendly!

It was a great stay overall! We did have someone from the hotel open our door before 8am on check out day checking rooms so that was a bit frightening & fustrating

Great location

Room was clean and comfortable, staff accommodated our needs. Would recommend staying here.

Staff were excellent. Well worth the money.

Shasta was amazing

Great. As always. Love the eatery and bar downstairs. Comfortable bed. Always leave rested. Kudos.

Large rooms

The hotel was easy to get to, and the room was very clean and modern. We did a king size bed and it was very comfortable. There was an array of dining option in the nearby area. There was also on on-site bar that was convenient, however there was an issue with their credit card machine which resulted in me being charged 3 times. They assured me only one charge wold go through, however 3 of the 4 actually sent through. When I called to resolve the issue, they were unable to "see" the charges from their side. I ended up calling the credit card company and they were able to resolve promptly. My advice to the staff would be to slow down when there are issues. I was able to see the pending charges building up and when I brought it their attention,they wanted to keep running the card. Aside from the issue at the bar, everything else was great and we would stay there again.

The front staff and bristo staff was excellent and cleaning and maintenance too