Overall Ratings & Reviews Residence Inn by Marriott Colorado Springs South

The room was clean but they miss some areas was not 100% clean Bed was comfortable, but the couch wasn’t it was actually really bad Pool was not working for the 3 days we stayed they offer to go across the street to the sister hotel but that it’s really inconvenient

Tv didn't work in bedroom. Couldn't take a bath because the tub stopper wouldn't hold the water. No blow dryer in the room! The front desk doesn't even have one! I think you should be reimbursed when so many things are wrong with a room! If a customer pays 300 for a room it should be in working order! That is as much as I paid for high end hotels! An apology does not cut it. A system for automatic refund should be in place. Perhaps that would make hotels do their jobs and inspect the rooms before they rent them!

The staff was very friendly and accommodating.

Great location quiet good fot families

Had a great experience Convenient location Comfortable bed and pillows

Room 203 needs work. It smells of cat litter. The bottom corner of the bathroom mirror is broken leaving jagged glass where someone could cut them selves badly. The shower curtain bar is hanging by a screw on one side so it hangs down not allowing the curtain to stay closed, curtain slides to the middle of the bar from both sides. The tall lamp top is broken, needs replaced.

Great Service as always

Friendly and clean very smooth check in and check out.

Stained sofa mattress and mold in the bathroom

We had a great time felt safe and welcomed! Quiet and calm and beautiful hotel

Staff was amazing. Super clean. Great stay

I thought the place could use an updated sofa. Everything else was great. Customer service 10!

This is an older property but the rates are very reasonable. You get a lot for your money at this hotel. Small breakfast in the morning was nice. Nice big seating area by lobby is very nice as well. I needed a late check out as I had a flight to catch in the afternoon and the front desk personnel working the early morning shift took care of us which was great.

They cancel my reservation same day ,I make my reservation with out notice. I arrive to the property i don't have a room to stay bout my credit card have a charge for.1,053.68

I would highly recommend this hotel. The area is great, close to dining, shopping and also the highway if needed; however, it is very quiet. The suites are spacious, very clean, they have a small kitchen, dining and sitting area. They also provide a large desk to work with a fast internet. I would definitely stay at this hotel the next time I'm in Colorado Springs.

My family and I had a great stay, service was great. The place was clean, the pool was great.

All good

All good service

The hotel was amazing besides a group of men trying to get free upgrades even though the rooms they wanted was full and they just wouldn’t leave the staff alone about it

Room/plumbing was dated. Couch was very uncomfortable. Staff was amazing. Location was convenient, close to stores, restaurants, gas stations and highway. Breakfast was good. Hotel definitely shows its age. We will most likely not stay here next visit.