Overall Ratings & Reviews DoubleTree by Hilton London - Docklands Riverside

The hotel is convenient to mass transit, and the breakfast buffet is outstanding. However, we had a room that was quite a distance from the main building where the only ice machine and restaurant were located. Access to the street is almost impossible for those with mobility issues. There’s a very steep driveway with no sidewalk, only stairs. The ferry to Canary Wharf is excellent, though it’s quite a hike to the Canary Wharf Station. My husband has knee issues, so we’ll stay elsewhere next time we visit London.

Short stay, nice hotel

Beautiful river view!

Absolutely fantastic stay. The staff were incredible, room spotless and breakfast delicious!

I had a very pleasant stay. The room spacious and clean with a good view

Nice and spacious, arrival cookie and the free ferry were a great bonus for the kids also free breakfast for the kids with a paying adult. Bit tricky to get to from main stations but once you are there and have access to the main ferry it is great!

It's my 3rd time to stay at this hotel in the last 6 weeks, it is fantastic, the team are wonderful and it is so comfortable and spotlessly clean. Nothing is too much trouble for the guests.

Brilliant service, location and amenities

This was such an amazing stay! Came over for the London Marathon and booked a room sort of at the last minute. The staff was very warm and welcoming. From the front desk, breakfast, maintenance, absolutely the best. Breakfast buffet was exceptional. Loved that it was in a quiet neighborhood. Loved the ferry to cross the Thames. If I ever come back to London, this property will be at the top of my list to book.

Staff were very attentive and helpful.

An absolute gem of a hotel! Really loved the ferry service and was pleasantly surprised about the option. Breakfast had a great assortment and staff were kind and very helpful. I personally liked that this hotel was located away from touristy areas of london, it just felt really quaint and slow paced.

We’d a fantastic time as a family visiting London at the Double-Tree Hotel. The Ferry across to Canary Wharf was a fantastic service. The staff were very friendly and extremely helpful.

Hotel was a great location, with a tasty breakfast and lovely bar

The Hotel is excellent. We had a great time.

This was my second stay at this hotel, it is fantastic in every way.

Great hotel for families. Large family room with fabulous views from the balcony. Free breakfast for kids made it worth paying for as its rather expensive otherwise. Handy location for the Minecraft Experience if driving. Rooms are a little tired but a solid 4 star overall.

A short stay for my family. Nice hotell but it was a long busride to get there.

We have been coming to the Doubletree docklands for years now with our whole family- but In Recent years have been splurging out and booking the junior suites- as they are so worth it! The best thing hands down about this hotel is its location looking out over the river to Canary Wharf. By day you can hear the waves of the tidal Thames lapping at the shore, the sounds of the ferries going past and see the sun glinting off the buildings. I’m from Sydney and it’s the closest I’ve come to -being the other side of the world- to Sydney harbour and the ferries! On a sunny day I can almost imagine I’m back at home on the harbour! The urban beach here adds to that feel, but if you can afford to splurge - the junior suites have balconies that open to the front and look out over the river- it’s gorgeous. The food has by far improved in the restaurant since the last time we came , but in particular the service from the very friendly and hardworking staff is outstanding. Our room was clean and spacious and the beds and In Particular the pillows were really comfortable. The final cherry on the top is that there is a complimentary ferry from Canary Wharf to the hotel dock on the other side- which very soon will be upgraded to being electric! Overall my fave place to stay in London by far 😍

We enjoyed our stay. Loved that there was an Uber dock on-property.

I had some urine stains on the covers, the hotel said they’re going to refund me £80 back to you so that you can give it back to me