Four Points by Sheraton Memphis East

Explore Four Points by Sheraton Memphis East
8.0
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

7.4

Service and Facilites

8.6

Traveler Reviews Four Points by Sheraton Memphis East

Number of reviews per page
20
40
Top reviews
William O
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value. Nice room. Convenient location.
Keisha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The conditions were subpar. We asked for additional blankets and sheets they did not have any. We were told to wait until the morning. When the morning came we inquired again and was met with an abrupt “how many beds do you have? Front desk staff were professional but not friendly. Housekeeping was very friendly and polite. Bathtub was stopped up, water pooling in the tub. Extra cot very uncomfortable and was charged for cot and also charged at extra person fee. Overall not worth the money charged for the hotel.
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Charles
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good AC and Breakfast was good
Kevin
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room 204 AC makes a loud noise when turning on and the bathroom tub drain slowly. Overall the hotel met my needs.
William
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy check in. Clean room. Just right for a quick overnight stay
Leslie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had purchased a $50 cake which requires refrigeration and gallon of milk. The frig never got cold enough despite calling the staff to assess. In the past we were provided extra plus blankets. This time they gave us uncomfortable comforters. I would have brought my own blankets had I known. I addrssed these issues when we left and was told people walked off with the nice stuff. The beds were so uncomfortable that my back hurts,
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Velma
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room clean, staff very nice, air conditioning worked perfect, parking adequate but difficult to get out.
Bruce
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

HVAC was programmed for energy saving and thermostats won’t function in room. After a couple hours programming in thermostats came back to working. Breakfast is a charge and is mediocre. Staff friendly
Verified traveler
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Much more convenient location than U anticipated. Could get everywhere I wanted to go via 240. Staff was great!
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a one night pit stop headed to the airport. It was pleasant enough. Only negative, no vent in bathroom.
Stacy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Aisha was very kind when greeting and checking me in. Hotel lobby and room were clean and neat.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Felicia was very kind and helpful during my check in. The hotel lobby and room were clean and neat.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean rooms, mediocre pool area, expensive but great restaurant next door.
Keri
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super friendly staff! Hotel was clean, beds comfy, and constant security presence! Hotel has breakfast option but make sure it’s in your room deal! Was a little confused, but breakfast looked to have a great selection..
Candis
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nices
SahWana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The stay was great!
Francesca
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good staff
Andrew
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s good customer service
Tatiana
icon-Family
Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property was ok, bedding was very thin no comforter but employees are very nice and polite
Brandi
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It needs to be updated. It’s just old
Number of reviews per page
20
40