Overall Ratings & Reviews Grand Hotel Palace

The hotel is dated and needs renewing the rooms and bedding at a minimum. The front desk also the concierge was less than enthusiastic about assisting with departure plans.

Beautiful hotel

Service was excellent

Hotel staff was very friendly and helpful. Really helped make a wonderful experience!

I like the hotel. It’s very nice. We had the superior room on the 7th floor with a small balcony overlooking the city. Great views of the Pantheon. I don’t particularly love the neighborhood though because it feels very not like Rome, lots of large boulevard. Feels more like mainstream Paris which I guess couldn’t be helped. The shower in our room was meh at best. No overhead shower. We only one small hold spray with a lose holder. Every time we turn on the shower it sprays the ceiling of the shower. The glass panel didn’t do anything to stop water so the floor including in front of the toilet and bidet ended up wet which would have been fine if not for the slippery floor that can be hazardous. Luckily only had to stay for one night before departure, otherwise would have asked for a different room. Staff is lovely. Food option is a bit more scared and the crowds are much less if you like to people watch.

Great service, genuinely nice rooms. Excellent location.

Grand Hotel Palace is a wonderful experience. The staff are friendly and helpful. The location is convenient to the train station, the beautiful Borghese Gardens, Trevi Fountain, the Spanish Steps and other sites of interest to tourists. There are many restaurants, fancy and plain nearby. The hotel's restaurant is nice. Comfortable bed. Highly recommended.

Very clean. Staff are all very professional & attentive

Beautiful building. Cozy room. Very nice interior with murals in the restaurant. Complimentary spa. Friendly staff.

Perfect location and only a short walk to the major attractions,The staff were so friendly. I would definitely recommend this hotel.

Very convenient walking distance to lots of attractions and restaurants

Convenient

A beautiful hotel, about 10 minutes walk away from the Spanish Steps and easy reach to great restaurants. Thank you for the room upgrade, and the cake and champagne for my birthday. We had a wonderful stay.

Our overall stay was perfect , beautiful hotel amazing staff . While I was staying there it was my birthday they left me a birthday note in my room , chocolates. Rooms are pretty large . I highly recommend this hotel

Friendly staff. Nice room and sufficient for us to put 2 huge luggage. Location is walkable to town and there is a bus stop nearby which is convenient

The staff was great. Very friendly and attentive. The hotel was very clean. I highly recommend.

Great location. Friendly staff. Good room and balcony. Spa was good.

A room had a wonderful balcony very nice view and the staff were super helpful. Everything you would expect from a high-end hotel.

Great stay here, staff were very friendly, they couldn’t do enough for you making our stay very enjoyable.

Made two days in Rome very doable! We walked to almost every area.