Overall Ratings & Reviews Red Roof Inn PLUS+ Mt Pleasant - Patriots Point

good

The employees were very kind, I will say that. I was thankful for the free hot coffee the next morning (although the coffee bar in the main check in area was dirty and I was surprised because it was early), The water pressure was awesome and ac was nice and cold. What me and my children didn’t like was the pubic hair on our toilet, the black ring in our toilet, body hair in the shower, a huge stain on our bedding with dried flakes on it so it wasn’t just stained after washing. There was also a bug in our room and the fridge froze our water, yogurts and soda we were traveling with. We arrived late after a 10 hour drive and I didn’t alarm the front desk staff because I was so tired. I should have because my son had a panic attack from these things and we chose to freeze all night and just use our own little travel blankets we brought from and stripped the beds down to bare sheets. The cost was also $250 and we expected much better quality when booking through Expedia.

Dirty floor, rusty bath tub, very noisy AC -hard to sleep. Lack of counter space, small shelf in bathroom that was about to fall down.

When you’re right next to a NJ Turnpike, your standards should be low. The shower handle came off in my hand when I went to turn it on. Very bizarre not to have a phone in the room to contact the front desk about it.

The rooms were updated sort of...the smell and feel of mildew was horrble and even the sheets were damp. That was our biggest problem.

Very Good

The staff was very pleasant and helpful. We were treated very warmly. They were helpful with places to visit. Only alarming issue was the sign warning about gators and snakes. This was greatly appreciated, though.

Pool was right there near our room.

Good location, friendly staff, but the room has chairs that look like they were pulled from the trash. They're damaged, smelly, and dirty. First time at a Red Roof, God willing, it'll be the last. I wouldn't recommend it.

No one cleaned the room in the 3 days we stayed there! The room smelt of damp. Staff at reception all unhelpful. Spoke to cleaner and she told us she was too busy but would leave clean towels - would not recommend staying here

The room they gave us key card for wasnt cleaned. They did give us a pick of other rooms tho so wasn't that big of deal. The lady was super sweet. Only weekly cleaning which no big deal but was given a hard time from guy at front desk for asking for extra wash cloths daily and toilet paper. So best bring your own. 😒. Pool was decent. King rooms face a pond with apartments..or double rooms face pool. It's okay for a few days but not a week. We checked out early

Bad experience

Good area

Room was clean but needed a little more dusting. Coffee was not good at all.

Early Check In

A clean place to sleep.

The front desk lady was very friendly and helpful. Although English was a second language and she was hard to understand . IThe room was adequate, It smelled good but some dirt on floor every thing else was clean. The safe didn’t work. I was fearful that the plaster on ceiling was going to fall down. The water pressure was excellent in the shower. The pool area was very clean and the pool was very nice. No pool towels were out ,

Noisy air conditioner

The Manager provided excellent customer service. Rebecca went above and beyond and exceeded my expectations.

Convenient location but too high priced for dirty slightly rundown room.