Overall Ratings & Reviews Holiday Inn & Suites BOCA RATON - NORTH by IHG, an IHG Hotel

Very clean , the room fantastic , the staf wonderful . I recomend this hotel

It was ok. Great for just sleeping and showering as we were out 90%

beds are unnecessarily hard

Corteous staff. Clean room.

Was kind of skeptical based on the reviews but I had a great experience overall . Clean and quiet environment. The one thing I like most was house keeping came everyday !

Great customer service. The breakfast was delicious.

The room had an odor. We didn’t expect to pay for our breakfast when all the other hotel was free!!

Stay was ok; but cleaning crew in the morning will not let you sleep in. They will start slamming doors and talking freaking loud in front of your window. If you are a early person it should be fine. Otherwise brace yourself for the loud cleaning crew.

Three main issues. The toilet stopped up and even after they came to fix it it still drained really slow after flushing. Secondly, the curation didn’t cover the window entirely so there was light in it took all night from the parking lot lights. Third, when the air confining ran it triggered our allergies. The bed want really comfortable either. We’re both had a terrible nights sleep and wouldn’t visit this property Shaun

Rooms were dirty and smelled of mold Service was terrible Very disappointing

It was a last minute booking. Front desk staff was wonderful. Very helpful.

Was an older hotel, but was acceptable and we had no issues.

The AGM Andre told me I could not take my breakfast to go. I stay here once a month. And I do this every time. I take my breakfast to my office. Keep in mind I had breakfast for 2 included with my room and I am one person. He told me it was policy. I asked another person that works there and they said that is not a policy. They have to go containers for a reason. He was unprofessional and I will never be back here!!! He should be more worried about the screaming people in the pool or the person smoking pot in the room that billows into the hallways. Just not a classy place to begin with but I guess it starts at the top. Thankfully no one else that works there got their training from him cause they are pleasant.

Very good

I liked everything

I informed front desk the keurig coffee maker stopped working 4 times before being replaced. The shower drywall and base board behind toilet was water discolored and likely molded. Did not clean the room twice.

Great location for what we needed

It was nice

It is more of a motel than a hotel. People up at 3 am partying. Too loud. Won’t stay here again.

Why the guess have to pay for parking and breakfast 16 dollars wow