Red Roof Inn Buffalo – Hamburg/ I-90

Explore Red Roof Inn Buffalo – Hamburg/ I-90
6.0
Pleasant
From 971 reviews
Cleanliness

5.8

Room Comfort

6.2

Service and Facilites

7.0

Traveler Reviews Red Roof Inn Buffalo – Hamburg/ I-90

Number of reviews per page
20
40
Top reviews
Jill
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We walked into a room with a dent in the bathroom room, looks like someone punched it, and stained sheets on the bed. I actually was able to deal with that, but, then someone was able to key open my room trying to break in at 3 am. It was the most terrifying night of my life. Oh yeah, and thanks Red Roof Inn for charging me full price for that great stay. I will NEVER stay at a Red Roof Inn EVER and I activity work to deter people from staying there.
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Brian
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's basic lodging, nothing fancy but nothing unacceptable
alesha
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Didn’t like it at all . Room was dirty .
Thomas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom toilet was very dirty with urine all over it by the floor. Sheets were stained.
Tommy
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was dirty Shower did not work Tv didn’t works And I had to sleep on top of the blanket the sheets had stains I will be calling for a credit or refund
Vaida
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dirty old motel
Grant
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk staff was friendly, and check-in was smooth, but that’s where the positives end. The room was a complete letdown—nothing like the polished photos on Expedia. It was dirty, with a noticeable musty odor that was unbearable, especially for my pregnant wife and young child. The conditions felt unsanitary and far below standard. We couldn’t stay more than 30 minutes before checking out and booking a much better hotel nearby. The misleading online photos set false expectations. If you’re a solo traveler needing a quick place to crash, you might tolerate it, but for families or anyone expecting basic cleanliness, steer clear. Save yourself the hassle and book elsewhere.
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Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could not call front desk, even using my own cell phone, no plastic bag for ice, dispensers for soap, shampoo, conditioner empty. Had bar soap Room where ice macine and vending room had dirty corner. Check in fine. Property is fine. Toilet had flush difficulty. Squishy bathroom floor. Bed fine, not enough pillows for two people.
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Mark
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property was not properly maintained or clean by any stretch of the imagination. The pillows were completely flat, lack of housekeeping on a daily basis, no breakfast. Walls and floors in the bathroom were dirty and poorly maintained/kempt. Bathtub was extremely dangerous... hold on to grab bar!! Floors within the unit were grimy, gross, and moist.
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richard
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No door knob on the bath door. Front door no door stop just hit the wall. Towels were very old and used. The room was non refundable and we were late in the evening or we would not have stayed there.
Don
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Available on short notice and good night sleep
Shellie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very dirty. Had a non smoking room that reeked of smoke. Bath mat in bathroom was filthy, the shower was filled with mold and hair. the bed sheets were stained and the pillows must be several years old with how flat they are. It was very loud with the freeway, could hear the traffic all night. I travel a lot, and this property is by far the worst I’ve stayed in. Never again.
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Carol M
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Silverfish in the tub. No cups, no coffee maker. Toilet not anchored well to the floor (lots of rocking and rolling). No assistance with an accidental double booking. Expedia has been trying to contact them for days.
Alaina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay if you’re on a budget.
Trevor
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sketchy area
Junwoo
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I recently stayed at this inn and while I wasn’t expecting the amenities of a high-end hotel, I did hope for the basics to be in place—namely cleanliness and proper maintenance. Unfortunately, our experience fell a bit short in these areas. The room had noticeable dust on the furniture, and the only table provided was extremely wobbly. We reported the issue on the first day, hoping it would be resolved quickly, but despite repeated requests, the table wasn’t fixed until the day before our departure. Even then, the repair was not properly done, and the table remained unstable, which made it difficult to use comfortably. This inn has potential and offers a simpler, more budget-friendly option, but if it hopes to attract and retain more guests, greater attention to cleanliness and basic maintenance would make a meaningful difference. A little more care in these areas could significantly improve the overall guest experience.
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Shadi
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Door chain lock was broken.
Amit
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not clean; broken bathroom door; ants in property
Everist
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is not clean.
Marion
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was dirty Furniture was broken. Television was t working. Overall not good
Number of reviews per page
20
40