This place was amazing. The staff were so sweet and welcoming. The property is gorgeous, and right on the water with private beach, kayaking and boating available. The rooms have spectacular views over the lake and the staff help with transportation from airport and to visits Tikal. This place is a gem!

The service was great! Air conditioning in room was great to cool you off from humid topical weather, not all hotels in area have A/C.

Excellent

The personnel at restaurant was great and they made an extra efford to make us feel welcome. The food could improve A LOT. When we check out the person in charge advised that a guided tour around the lake on a boat was included and we were not advised of that when we check in, that was a huge thumps down, we asked if we could take the tour then but he said that they could not offer it anymore 👎 We staid at room 111 on sat. July 4th and we check out on July 5th.

La limpieza de la habitación, además la atención del personal es muy buena, siempre atentos

La vista hacia el algo, muy buena atención por parte del personal, todo limpio.

Estuvimos unos días en familia con niños pequeños y nos la pasamos muy bien

Muy limpio, se debe considerar la renta de un vehículo por lo alejado del aeropuerto, pero en el poblado más cercano (el remate), se encuentra. Restaurantes, farmacia y tiendas de conveniencia, muy cómodo el hotel y ofrece muchas amenidades, el temazcal muy recomendado

El servicio del hotel es bueno. Las habitaciones están bien, aunque no se compara a los otros hoteles Camino Real en Guatemala. Necesitan ser remodeladas. El hotel cuenta con acceso directo al lago, tienen kayaks y un área verde muy bonita.

Superb property, excellently maintained, manicured gardens, beautifully room, air conditioned. Ammenities and confort of hotel like in a city, with the beauty of the country by a lake. Fantastic! Travelling for more than 35 years worldwide, one of the best properties I stayed on!! Wasn't expecting the high level of the Hotel.

El hotel es hermoso, las personas muy educadas y dispuestas a atendernos. La comida fresca y deliciosa. Los toures del hotel para el lago y las playas super recomendables, Luis nos cuidó y dio toda la información del lugar. Estamos dispuestos a volver, excelente estadía.

We had a fantastic stay! The staff was incredibly accommodating, friendly, and always willing to help. The property is located in a beautiful area with easy access to Tikal, making it a perfect base for exploring the region. The room was comfortable and, most importantly, the air conditioning worked very well—which is absolutely appreciated in this climate. We also loved the lake access and complimentary kayaks, which made for a memorable and relaxing experience. The only thing future guests should be aware of is that food and drinks are priced at a premium compared to other options in the area. However, the convenience and setting may make it worthwhile for many travelers. Overall, a wonderful experience, and we would gladly stay here again!

Excelente opción si estás buscando un viaje relajado. Ubicado a una hora del aeropuerto de Santa Elena, le da buena ubicación para Tikal!

Nice property, a very relaxed vibe.

Todo estuvo excelente

This Place is so beautiful. Staff is very kind and room service is always great. I have started here 3 times already and I wouldn’t go anywhere else if you are visiting Tikal

Buen servicio instalaciones

Lovely staff, clean rooms, great food, nice pool. Overall a great property to stay at.

Wifi in room 508 was not accessible

The grounds are beautiful and location very convenient for Tikal and some shopping. The staff is very helpful, especially the wait staff. They were most pleasant and friendly. My 8 year old granddaughter played in the pool, played giant checkers and learned to play pool. We were able to get adjoining rooms which enhanced our family vacation.