The receptionist who checked me in,
didn’t inform me about the hotel facilities,what time is the breakfast ,where is restaurant itp.Very disappointed
Munir
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very good swimming pool, kids enjoyed a lot. Room are very clean, restaurant is also very nice.
Nyima
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great
Marjory
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good value and friendly staff
Justin
with Partner
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Helpful staff, good facilities
CLAIRE
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were good and helpful. Pool facilities are good.
Great location. Parking is ok - feels expensive at 16£ a day. We were there 2 nights and the car park did get v busy so you may not get a space near the entrance.
daisy
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
All was ok. Room was clean. Fridge in room was handy. We got free entry to executive lounge so that was a nice bonus. Staff could use a few lessons in Greetings and smiles :(
Mandie
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
All staff excellent service.
When you are guest of the day however you should be told what it entails on arrival or at least in the card. We were told nothing, so obviously couldn’t enjoy the extra experience
Shelby
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room on arrival is freezing upto 3 hours waiting for warm to warm up (after maintenance man attended room). The bed was dirty which also had hair clip on bed disgusting! Shouting at daft o’clock from people saying in the next room. the facility’s spa /swimming was ok, could be better. Such as a life guard not have his earphones in and on phone on duty. Overall wasn’t worth £159.99 stay. This ruined my birthday. Wouldn’t stay again! Pictures taken on arrival
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Louise Margaret
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel
Karen
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Everything was perfect 😊 bed was so comfortable, very clean , TV was huge for a hotel room , a great night's sleep before our trip to Morocco.
Jennifer
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel & facilities were stunning thank u
Shuaib Ali
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Spotless, cold plunge, sauna, steam and jacuzzi. Room was fully blackout and soundproof.
Jill
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Soft bed and clean room.
Howard
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Room was excellent, but Breakfast was awful : everything was cold and fries eggs undercooked, tea and coffee luke warm .g
Marco
Business
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
They changed me a bunch of key that didnt work. Light in the bathroom didnt work either
Sioned
with Partner
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Room ok, our last stay was better. Bed not as comfortable this time. I think it’s time some rooms were refurbished.
IRFAN
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice room and facilities.
Margaret
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We enjoyed our stay it was a lovely hotel. Great facilities
Natasha
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Lovely hotel with great amenities and an ideal location. Staff were friendly and welcoming, check in/out process was very efficient. Would definitely stay here again!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia