Exceptional staff

Lovely staff! The room was clean and spacious. Breakfast was varied and delicious.

Breakfast delicious in a lovely atrium

Beautiful historic hotel, perfect location.

Wonderful, classically designed hotel with the oldest working elevator in northern Europe. I felt like I was in a Bond movie. Breakfast served in the Queen’s Garden is exceptional, underneath a beautiful chandelier. Excellent touches with homemade jams, nut butters, and a variety of juices. Extremely comfortable bed. The hotel is in the center close to everything. The staff were exceptionally friendly and helpful.

The hotel was beautiful, old world style. The staff were all wonderfully helpful, knowledgeable and friendly. Loved the unique old elevator. The bathroom in the room needed deep cleaning and updates. The tub water was either scalding or very warm, no other temperatures. The tile grout was mildewed. The drain between 2 sinks flooded the room if too much water was run (once from washing my face and once from trying to cool bathtub water) with a cup. The bed was comfortable. Lighting very difficult to figure out. We turned off the switch and they would turn off and then back on. We sent out clothes with the laundry (expensive like all of Scandinavia) and they did not come back until 8;30 at night. We loved the people, but not our best hotel stay.

Small room. Missing a chair as a minimum.

Une chance que j’étais seule dans une très petite chambre annoncée pour deux personnes. Rangement quasi inexistant et aucun support à valise. La seule place pour la mettre était à terre dans le petit espace de l’autre côté du lit. Je m’attendais à plus pour un hôtel de ce calibre et qui a des tarifs élevés. Pour accéder à ma chambre, il y avait cinq marches, pas facile avec une valise. Par contre, l’hôtel est très bien situé, la chambre était propre, c’était tranquille et le petit déjeuner était très bien.

Excellent location and just love this hotel. 4th time staying there.

The concierge, doormen, and waitstaff were all incredibly attentive and caring! One of the best hotel stays I’ve ever had! Thank you, Hotel Royal!

Supe friendly staff and in a perfect location for exploring.

Wonderful experience

Beautiful hotel in a great location! Staff friendly and helpful!

Overordnet set godt. Lækker morgenbuffet med venligt personale. Værelset havde skader der ikke var udbedret, ex. hasp i vinduet der var brækket af (flere steder) men ikke ordnet, ligeledes havde badeværelset flere skader der ikke var udbedret. Jeg havde forventet lidt højere kriterier af Hotel Royal. For et alm. hotel ville det ikke være noget jeg ville

This amazing hotel in Århus which I have used for 30y still struggling with optimal set up after new ownership has taken over! For the second time in 2025 offering me a 1/2 bottle wine when the VIP/Gold have 1 bottle on the program, the rest/closed on a Wednesday (had business meeting and lucky to find chairs/table), could not enter the hotel after midnight and had to get support from the casino next door to enter. Finally, my business partner forgot his cap and today I have spend 35 EUR (they charge!) for shipping it from Århus to Herning! On the positive side the breakfast is definitely worth going for.

Room was unique with ceiling Muriel's and double door. Breakfast room was beautiful

Love the hotel which I have visited for 30y...but for the first time ever ended up in a small cabin!!!! Even with the Gold card where you normally /should have an upgrade...

We can’t recommend the Hotel Royal more. The service was the best we’ve ever experienced in our 30+ years or traveling—and I’m not overstating that. The people were so friendly, caring, and helpful. The hotel itself was very well appointed. We loved the onsite restaurant and also found that the hotel was perfectly located in the heart of Aarhus bars, restaurants, and shopping. We will be back.

Having tried nearly all the hotels in Aarhus, this property easily ranks as number 1 for me. The history, the elegance, the size of the rooms, the free wine and coffee, the paintings, the friendliness of the staff. What an experience!

Beautiful classical hotel with welcome atmosphere. Definitely recommend.