Overall Ratings & Reviews Best Western Willows Inn

Staff couldn't help with internet issues with the tv. Claimed they didn't know how. When asked what was going on in the area, staff said "I live 6 min that way (points in random direction) and said "I don't know." Overall, not a bad stay. Staff should know the area when asked about things.

WiFi didn’t work on tv and staff at front desk said yeah it does that sometimes I don’t know how to fix it… ok lol

Small, Friendly property that had all the basics. Comfortable room and the staff were very friendly. Convenient off/on the freeway with a Starbucks next door.

The bed was literally a rock. Like a firm bed but this was crazy!! The tv kept needing to be reset. No flexibility with checking in a little early, just rude.

Only stayed overnight but everything was great. I've stayed here last year as well.

It was really expensive for a motel but I probably came on a busy weekend when rates were higher. The room was very clean and the beds were comfortable. It was easy to park and there was breakfast in the morning.

Lots of bugs in the room

Overall satisfactory condition, the staff was friendly, area appeared pretty safe I did like the fact that there is parking for trailers for anyone bringing their racecar on a trailer. The breakfast is crappy but meh I wasn’t expecting much tbh but Starbucks right next door is a big plus.

toilet was the lowest I've ever sat on.

N/A

Friendly staff, clean and close to restaurants

none

Nice place to stay kvernight

You said it had a hot tub but it doesn’t which was why we picked this hotel

Spent one night on a road trip, hotel ideally located just off the freeway. Several restaurants located nearby and easily accessible. Room was spotlessly clean with a comfortable bed. Nice strong, warm shower. Pool looked inviting but too cold outside to use!

Great service

Great staff

Definitely my new go to stay. Absolutely, wonderful value .

It is close to the freeway. Nothing fancy, but good for travelers like myself. Pretty good breakfast.

If a motel is going to charge upscale prices, the least they can do is provide good towels! If I were going to stay more than 1 night, I would have had to provide my own towels.