Aside from the unexpected additional $74.97 charge, they had to move us rooms because the first bedroom had bedbugs, and the second bedroom wasn’t any better. Aside from all of this, the direct hotel phone number does not work. It goes directly to an unset up voicemail. Even with speaking to the claims department at Wyndham, who even tried to reach out to them. It does not work. This is highly unacceptable. Even more acceptable is the hotel is supposed to be called Baymont, even per the representative that I spoke with last night to find out if they allow dogs. The hotel is called La Quinta. So I’m very confused. What’s going on. It’s very shady and I would like my refund back.