Overall Ratings & Reviews Comfort Suites Omaha East-Council Bluffs

A great place to crash for the week. Very clean and comfortable as well as very friendly staff. Breakfast was amazing!!

I didn't like that the first room I was given was already taken. I also didn't like that there was an underwater pool light missing and word sticking out of the hole... UNDER WATER! The staff was pretty friendly overall and the continental breakfast was decent though. The elevator stunk and was sketchy.

Staff was friendly, breakfast was delicious and room was great. Hallways and elevator were a bit humid. But overall ,will definitely stay again!

It was your basic hotel, nothing fancy. Our shower had multiple hairs on the wall and floor, so had clearly not been cleaned well. Hot tub jets didnt work- it was just a bath at that point. Breakfast was good, and the attendant made the whole stay great! Super friendly and kind.

Very clean with a fantastic shower!

Quick checkin, clean room and friendly staff.

The check inn was easy and the employee from the breakfast was very friendly is name is Richard is a old man but he attitude makes a difference is a super nice person God bless him

Older hotel. Hallway noise heard easily in room

I never got my deposit back when they said I would

Excellent

Dont like paying for late check outs especially when you check in at midnight

Nice room, recently updated.

Pros 1. AC/Heat units works well. 2. TV works in room. 3. They have cribs/pack n plays at request Cons ●Not safe for babies and toddlers ● Needs renovated ● Aweful pool experience ●Overall dirty / grimy 1. Poor ventilation in handicapped bathroom #210 2. Evidence of prior bedbug prescense #210 3. Evidence of other bug prescence, large visible amounts of bug poop on ac unit, roach eggs. #211 4. Elevator doors jerk open and closed, catching on something. 5. Pool is not heated, and not safe for babies and toddlers, pregnant women, and some heart patients. 6. Room is visibly falling apart, construction staples were littered over the floor and dangling/hanging loosely from the wall. 7. Sharp piece or poorly cut tile sticking off corner wall. 8. Ceiling cracked and water leak stain 9. Other furniture show signs of wear and tear and splintering, which is dangerous for families with young babies or toddlers. 10. Poor rule enforcement regulation to assure that ALL guests have a hospitable and safe stay. *This is largely to blame on the other children's parents. Do better parents* -Pool area is not monitored and we kept getting hit by bratty kids. One kid kept trying to spray my 11 month old daughter in the face with water from the HOT TUB with a water gun. Kids literally HIT my group members and other guest over the head with pool toys. The adults that were watching the kids were drunk & activly drinking in the pool. Kids were running around screaming all night

Nice hotel , could use some maintenance on the entry doors and the elevator doors. Room is clean and well kept.

Rooms were good, showe has been updated and had great pressure, but the hotel itself just was dingy And needed an update.

There were people smoking weed in the parking lot on arrival. Our non smoking room smelled very strong of cigarettes, however the hotel did offer to move us to a different room. Hotel could definitely use some updating. Bed and bathroom were clean.

Half the price of Holiday Inn Express. Nice room (great shower, too). Full hot breakfast. Convenient to Omaha. Slim food service in area, located in industrial area.

Floors not clean in room by sink

Had great beds , very clean and a good breakfast !

👍