Maroma, A Belmond Hotel, Riviera Maya

Explore Maroma, A Belmond Hotel, Riviera Maya
9.6
Exceptional
From 115 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.0

Service and Facilites

9.6

Traveler Reviews Maroma, A Belmond Hotel, Riviera Maya

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There are no other words other than Maroma is magical. Pictures don't fully capture its essence; it's felt the moment you arrive. The care and attention to detail for each guest is truly remarkable, and deeply genuine. My stay was unlike anything I have ever experienced in the best way possible. Every person who works here is so kind and helpful. Nestled between the jungle and ocean, it is such a reprieve from everyday life. The amenities are luxurious, and it is such a relaxing and peaceful environment. I will be back and recommend anyone to book a stay. It's well worth it.
Read More
Sarrah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.
idris
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Beautiful resort
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Literally on the beach, could see the ocean and hear the waves at all times
RYAN
10.0
/10
Reviewed 270 week(s) ago

Hotels.com verified review

Great staff, charming rooms with nice hammock on patio. The included breakfast is just fantastic. All food is well thought, prepared and of super quality just like everything at this place. Pricey, but very charming.
Beverly
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.
Stephen
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Our stay at the Belmond Maroma was absolutely perfect. The service was spectacular. The staff was friendly and so helpful with anything we wanted. It's a beautiful resort in a beautiful location. I would highly recommend this hotel.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Beautiful property, excellent service and staff. Best beach in the world.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Outstanding food and service, great beach and beach amenities
Verified traveler
8.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

another wonderful stay at Maroma. The people make this resort super special
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

This was my third visit to the Maroma and I know I'll be back again soon. It is beautifully built and landscaped, the food is wonderfully prepared and varied, the staff is friendly and more than helpful, the rooms are lovely, the beach is perfect. Everyone works hard to make it as beautiful as it always is. My favorite thing? Seeing the sunrise over the beach. The jungle view from our terrace. Another favorite? A big dish of guacamole sitting at the bar in the late afternoon. Least favorite thing? Several loud children playing in the pool late at night. (This was never a problem during previous stays) An adults-only policy would be welcome. Thank you to everyone!
Read More
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

Belmont Maroma is amazing! I have already looked into going back and we haven’t even left here. The food was fantastic which is always a big concern for me when traveling to Mexico as I’ve had bad experiences at an all inclusive resort in Mexico before. The food at Belmont was fantastic! Overall we had a blast and can’t wait to return.
Read More
Dave
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Awesome small boutique hotel with exquisite service! Food was awesome! We will be back.
Nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

It's a large property with extensive grounds and facilities. The staff are extremely helpful and the room rate we paid was reasonable. However, the food and drink prices are out of this world.
Virginia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Once in a life experience, excellent service, beautiful setting and full of details
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

The best vacation ever. The level of service here is absolutely amazing. They think and deliver on everything. Beyond our expectations. Thank you !!!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Magical experience at the Belmond!!!! Will definitely come back to visit.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

We had an excellent stay except for the air conditioning of our room, apparently the A/C units are old or stressed out because of climate and on our second night ours broke, but the staff was very helpful they moved us to a neighboring room for the night sleep while their staff work on the AC units, and by the morning it was fixed. Staff was nice enough to send us an apology letter with a small gift for the inconvenience. Other than that the hotel and its staff is wonderful, the quiet and beautiful location combine wonderfully with all the hotel facilities. Their spa treatments are always great, plus the restaurants give you excellent choices, and the highlight is Freddy's bar in front of the beach.
Read More
Number of reviews per page
20
40