Overall Ratings & Reviews Sheraton Mallorca Arabella Golf Hotel

We had a wonderful visit at the Sheraton Arabella. We especially appreciated the excellent customer service of the following friendly staff: Antonia who made eggs was exceptional , she had memorized our favorite breakfast foods and went out of her way to offer foods to my son who had allergies. Also she was super efficient and kind ! Dasha for her super customer service and talking to us so warmly and kindly and for her superior customer service. Also Iona was super friendly , and last but not least Ines remembered all of our names and was so friendly and treated us like royalty ! The customer service was friendly and professional by all staff ! Please make sure the staff mentioned get recognized !

Great location for golf

The service and facilities were really good. The room was a bit tired.

excellent property in stunning peaceful surrounding...highly recommend this gem

We had a perfect 5 days stay.

People very nice, friendly

The hotel and staff were amazing. For some reason the main dining restaurant was never open meaning that there was only one option during our stay. Over the first weekend this option was fine, the food and the staff were great. On the second weekend the service in this restaurant went dramatically downhill! Food came out cold, undercooked, or not at all! It was hard to understand what happened, but it very disappointing and meant we had to travel in to Palma (not too far) to get a decent meal.

great swimming pools and kids club for my grandaughter. Lacking a snack cafe where you can have a light lunch or drink. Also lack of waiting staff around the swimming pools so we had to go and find someone to get a drink or an ice-cream. They need a less formal cafe around the pools.

Surrounded by the greenery of the golf course. Peaceful and very well maintained. Excellent welcoming staff.

Wonderful stay, we will definitely go back. Excellent service and great food.

Had a lovely stay at Sheraton. The grounds are beautiful. The highlight of the stay was the staff who were wonderful - especially all staff at breakfast and in La Bodega Del Green.

A Bit dated, but a nice place. Great pool area!

great hotel and staff very helpful and friendly .Hotel slightly out of town, taxi 14 euros into Palma. Hotel runs a free shuttle between the golf courses.Breakfast v good and Tapas in Hotel restaurant excellent\

Perfect service! All the staff is very professional and friendly.

Fantastic stay we were upgraded and our room was spectacular.

Lovely staff. Always a great stay - keep coming back as a result.

This is a first class hotel, with outstanding service from professional staff across the board. Gorgeous hotel, location, and views. The outdoor dining facilites are first rate. The food was excellent at all times. The pool, spa, saunas, and massages were top notch. Rooms exceptionally clean and cleaning service excellent. We were pampered and treated by every employee as if they truly appreciated our choice to stay at their hotel. Kudo's to the hotel's leadership and obvious attention to detail in every aspect of their operation.

I like the fact this hotel is in a beautiful quiet location but very close to city centre To do other things.

The straff were very friendly and the rooms comfortable. The surroundings are just beautiful and if you like golf, this is the place to go. The breakfast was 5 star, first time I have had Fresh carrot and ginger juice at a breakfast buffet.

Lovely hotel, friendly staff and beautiful grounds