Overall Ratings & Reviews Extended Stay America Suites Louisville Alliant Avenue

I was not impressed that there was no hot breakfast.

Staff was friendly and accommodating but the room was dirty. Couch cushions stained, pull out couch mattress stained, office chair was dirty and stained, floor was dirty. The ac unit was very inconsistent. It was freezing one minute then hot the next. Overall, the space was old but fine, the big issue was it was so dirty, it was uncomfortable for us.

The hotel and our room kinda smelled. The hideaway pocket bathroom door was off the track and couldnt close all the way or lock. The bathroom lighting was horrible. The pull out matress was small, stained and dingy. The main beds were comfy. The grab and go breakfast was nutrigrain bars, oatmeal, hot water, tea packet, hot cocoa packet, and coffee & creamer. We needed something in a pinch, so it worked, but wouldnt choose to stay again unless there was no other options.

I stay here about once a week. I enjoy everything about this place. The rooms are always clean, and smell very nice. The staff here are just fantastic, they make you feel welcome and at home.

Staff was friendly. Hotel was old, outdated, beds were hard. The kitchen and bath really outdated. Won’t be back.

During my most recent stay when I went into the stairway it smelled like urine.

This place is great! I plan on staying here at least once a week! The rooms are neat and clean, and the staff here is absolutely wonderful!

The staff is fantastic. The negatives are that cleaning is only once per week or more and that breakfast offers no juices and only has coffee and muffins.

It is a great place to stay. The staff is friendly and kind. The property is clean. The only thing i hated was my last night a fire alarm went off in the middle of the night! It really interrupted a good night sleep and I have a bad heart.

Loved this property good place to stay highly recommended

Staff is very nice

Room seemed old & dated Hard to control temperature in room Water in bathroom wasnt very hot

Always a great stay

It was dark and dingy. They only had stale muffins and cereal bars for “breakfast”. It smelt like weed so bad. The mattress cover was dirty. You can tell it hasn’t been washed. We woke up to no water. Possible bed bugs.

Wendy at the Front Desk was so helpful and Amazing! At first we booked through Expedia and that caused problems when we needed to extend our stay. She made it easy and seamless! She delivered our kitchen accessories in minutes. 10 stars!

The staff was friendly and the rooms were nice.

seem like a lot of people are living at the hotel. on the weekend there was an outdoor party and loud music . a lot of people hanging on the outside of the hotel. the elevators and walkway was not clean . the rooms were okay but not the best

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It was adequate and staff were kind and helpful. The pull out couch mattress looked extremely old - flat and dingy. The continental breakfast was very minimal, just coffee, oatmeal packets, and a few packaged muffins.

Over all the stay was great. Staff was helpful and friendly. They didn't hesitant to give us more shampoo tubs and an extra blanket and pillow. The only thing is that the pullout bed was not sleepable or she didn't want to. My daughter had to sleep on the cushions from the couch on the floor.