The hotel really needs to replace the bed. The mattress is already too worn out, and you can barely feel the springs inside the foam, making it uncomfortable to sleep on. They should also provide a mat inside the bathroom, especially since the floor is tiled and can become slippery when wet. These small improvements would make the stay much more comfortable and safer for guests.

location is okay.......................

The hotel location is very nice. There is a bus stop nearby and about 5 min walk to the train station. The room is also big and nice but dirty 😭. There was still a bunch of hairs in the toilet and a not so pleasant smell in the room & toilet. However, the only problem is you need to pay for everything 🤣. They don't give you water, toothbrush, shower cap, etc., basically anything you could find in a normal hotel room. We didn't even get a towel and needed to ask the staff 3 times before we got our towel. Also, when checking in, they told us there was a deposit, but when we checked out, it turns out it's a tax fee. We didn't really mind since it's only 40HKD, but it would be nice if they informed us beforehand.

Denise, one of the receptionists, was very helpful during our check-in time. We got our rooms upgraded and we could check-in early around 1 PM! When I asked about direction, she was very helpful too. The room is good and spacious, they don't provide water bottles and other amenities.

dusty, dirty bed and bathroom, no hot water

Everything is fine except the hot water is pretty bad

Nice place and strategic place

small room, bed with lots of mattresses, double bed size but there is no space to open the suitcases for 2 suitcases...no bottled water provided.

book for 3 night, stay for 1 night only and move to a better hotel see the pics and judge your self

The bed is soo bad and uncomfortable.

I think the hotel rating is incorrect. the room where I stayed does not meet the criteria as a superior room of a 4 star hotel, yet to use the word "Plus" on its name, since the bed is actually not a bed. It's a platform bed with a very thin and low quality mattress (you can feel the plywood when you lay down on it), where people in the village used to wear and it does not give any comfortable experince at all. the hotel should improve the rooms with comfortable beds to be classified as a 4 star hotel. I feel dissapointed and definitely will not come again to this hotel nor to recommend it to my family/friends.

Bad Wi-Fi. The Wi-Fi in the lobby is fine, but in the rooms it's quite slow, and it keeps spinning. I hope the Wi-Fi improves.

Location is good, 5 minutes walk to train, close to CBD area. The hotel is kind of bit old however, they don't provide any toiletries except for toilet paper. Else everything is OK.

The room is spacious enough compared to the other hotels with similar price in Hong Kong. There's also a portable charger above the bed. The bathroom is also clean.

So far good, it's in the middle of Kowloon, only when checking in there were no towels, had to ask the receptionist.

Such a pleasure to stay here. Don't expect too much about the room because it seems the price is worth for the location. It's located in central TST nearby k11 musea and Avenue of Stars Hong Kong, subway station and etc., and buses from the airport stop in front of the hotel! The staff so helpful and kind.

Very old must renovation. Location good and staff friendly

Strategic location near MRT and taxi can stop in front of the hotel. However, the room is cramped. Paying a lot with a double bed sign, it turns out the size is not a queen bed, so it's cramped for four people. Better to go to another hotel, pay 2 rooms than 1 room that is very cramped, there are insects so you wake up with 2 insect bites. Then the mattress is very hard, the shower faucet is easy to break, the room is damp, then the garden view in question is the neighbor's garden. Breakfast is simple, and cannot be packed. Leave your luggage overnight, pay 10 dollars per suitcase. The elevator is cramped. Totally very disappointing. Will not come here again.

One day I forgot to leave the makeup room sign and the hotel did not clean my room. I always think that daily cleaning should be done regularly every day and not wait for the guest to leave the sign.

Amazing place to stay, close to the train station. Easy access.