Quality Suites Whitby

Explore Quality Suites Whitby
7.8
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.2

Traveler Reviews Quality Suites Whitby

Number of reviews per page
20
40
Top reviews
Stefan
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Spacious room. Reasonable price. Frint desk was very kind and helpful.
Mary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean hotel Great staff
Shelley
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was ok
Annie
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes, room was neglected, smell of cigarette. Cigarette burn on carpet and edge of bath. Large carpet stain Heater fan faulty and noisy No USB entry port available in the room Reception staff could not accommodate room change as was told that hotel was a full occupancy
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay.. nice and clean. Ladies at the fun were very nice and very helpful.
Kylie
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The complimentary’ breakfast was not serviced/ delayed on the Friday morning of our stay because staff didn’t show up. When I followed up with management, she was rude and kept telling me I didn’t pay for it and that it was complimentary, not once apologizing for the inconvenience of me having to scramble to feed my family. As well, even with the pro activeness of a phone call earlier in the week explaining that the hotel was hosting a sports team and ensuring that they would be enforcing quiet hours, we got woke up Friday night at 11 with noise. Overall, the staff didn’t seem to really care about customer service.
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Anne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing
Jeffrey
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff. Very friendly to dogs.
David
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room & was very small. Bathroom the size of a closet. TV was absolutely horrible. Will not stay again.
Justin
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4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was there at the same time a hockey tournament was happening. The kids were extremely annoying running through the halls and banging on peoples doors. The room was cold and the heating system wouldn’t get the temp above 19.
Corazon
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is great and just need a little update the riom
HELVECIO
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My wife and I arrived on Friday 1/30/26 at night, and on Saturday we were out from 10:00 AM to 8:00 PM. When we returned, they hadn't emptied the trash can with the pizza box and papers we ordered on Friday night. They hadn't replaced the bath towels with clean ones. They hadn't cleaned anything. We will not stay in the future with them any country.
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Pamela
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Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very clean! Bed was nice. Staff was stressed on check in as we all seemed to arrive at the same time. Security was present for the hockey kids wandering the hallways, very respectful and on duty. (we were not there for hockey, robotics) Breakfast hours not great on a Saturday if you are in town for a sports event as they don't start until 7am and we are out of the hotel by then. We did not have time for amenities, so not sure if they have any or not.
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Jim
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Needs some updating, but a good nights sleep
Cindy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great price clean room
Diana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean..staff were fantastic
Teresa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spacious and clean room. Nice staff Hot coffee in morning
Tracey
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean, STAFF IS UNBELIEVABLY HELPFUL AND KNOWLEDGEABLE. I travel a lot all over the world, you have the best staff ive come across. Thank you for making our stay incredible 😊
Shawn
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All is good
David
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was great , rooms are great. No soap anywhere is the room when we checked in and staff were very slow to address it Every time I called down to desk I was put on hold for long periods of time.
Number of reviews per page
20
40