Overall Ratings & Reviews Super 8 by Wyndham Tyler TX

OMG never again. First off I was a female with 3 small children and immediately my safety was a concern. Imagine traveling with 3 small children under the age of 5 for a road trip to the zoo. Arriving at the hotel, People were just hanging out and I was afraid to get out of my car. Asked for a room/location change because we were in the far back, which was way better than where we were originally assigned. Front desk clerk very helpful, she tried to assure me of our safety. Get to the room, remote batteries dead. Kids wanting to watch cartoon because it was too quiet. Turned the air on, went somewhere for about 3 hours, returned only to discover the air not working. After the maintenance guy who was very friendly and a life saver being it was 70+ degrees, had to replace the entire unit. He did so in a timely manner.

The stay is pretty decent, if you are not looking for the bells and whistles. Over all clean and bed was comfortable. Only thing I hold against the hotel. There were no towels in the room.

I booked a double bed suite. I only got two beds There are roaches crawling on the wall the room smells horrible. The TV doesn't work no wifi no iron no clean linen no towels. I have an asthmatic child who is scared to go to sleep.I have never stayed in a room of this nature. I will not be returning

When testing the Jet tub roaches came out from the wall side.

If you are looking for an inexpensive place to spend the night, then this will fit your bill. No Bells No Whistles It says Breakfast - but not so much Pretty run down Needs updates But it is cheap...

It is okay for the price.

I would rate this a ZERO if possible!! Infestation of bedbugs and absolutely the most horrific customer service. After complaining and showing proof of the bedbugs, they produced a falsified extermination report dated the day after I checked out. I contacted the company listed on the inspection and they confirmed they have no business with this hotel. I booked for a 3 night stay and left after the first night! The deposit still has. It been returned and I am highly doubtful I will ever see it. I will not stop until this place is shut down. Unsafe, unclean, unfriendly and very unhealthy for anyone to stay in!!

NA

Na

When I first came into the room, it smelled really horrible and sour. I was exhausted but went out and got cleaning products including for breeze to make it smell better. I figured it was just an issue with the air conditioning. I cleaned the entire room for two hours to make it livable. After taking a bath and going to bed, I woke up in the early hours of the morning bitten by bedbugs. In that few hours bitten on both arms and legs.(photo will be attached) Room 153 This is the worst infestation of bedbugs I have ever seen from a very filthy room that I should’ve just turned around and left. Be warned, this is not a good place to stay!

Carpet was dirty, bathroom had hairs the smell of cigarette smoke was horrible. The lil couch was dirty n had terrible stains

My stay was great and Christian at the front desk was awesome!! The only partial gripe I have is that like 30 percent of the time the shower water was lukewarm-cold within minutes. But overall a great stay

Vey clean big and nice rooms

Large hotel. Roaches in room. They hand you a set of towels at front desk.

My grandson got ate up with bedbugs.

Stayed there 10 days while my baby was in the nicu born 2 months early

Easy check in and out, easy parking. The ceiling panel above the toilet was behind the toilet leaving opening wirh the floor joist, insulation, etc. showing. The chair would not roll due to the support/raising bar being pushed all the way through the wheel base and extending 4" below the wheels. A few patched spots on a wll that was bare drywall and not painted or finished out. Supposed to have breakfast, but only had 3 small muffins available and cereal, but no milk. When I asked, they had no more. Staff was courteous.

The door cards work horrible takes forever to let you in room shows green but nothing

It’s so horrible

Bugs