The hotel is clean, warm & welcoming. The staff is professional, courteous and very helpful. Sheets and towels are clean; water hot and with great pressure. The window opens to allow cool night air in, saving in air conditioning! Location is convenient!

The room was clean on arrival and every day there after. Staff were very hard working. Hotel was in a great location and breakfast was very enjoyable.

Modern, clean and spacious room. Great location. Highly recommended.

Great staff, great location at Rua Rosalia de Castro, not far away from the old City - 10 min walk.

Geez we got this place to relax. The sc was on control. Hot outside. It blew but barely got the room to 26 and turned off anytime we left. No service at the pool. The bar opens at 4pm. The restaurant at 8. They let us sit all day. Waiting to eat. Order. And at 8:20 after ordering:the kitchen is closed. Such a general disappointment

Perfect for what we wanted. Was great to have a pool

No coffee or tea available

I stayed only 1 night and left really early.

The staff was very kind and helpful. My flight was delayed and I didn’t arrive until after midnight, but the they were there, waiting patiently. Much appreciated.

Nice! Extremely helpful staff, convenient location, great price!

O

This is a lovely practical place to stay. Rooms are great and beds firm and lovely. Staff are excellent and food is good too

*La habitación del hotel fue bastante incómoda, especialmente por el colchón y las almohadas, que de lejos estaban de ofrecer descanso. También el balcón estaba muy sucio, no se tomaron el tiempo de limpiarlo antes de que llegáramos . Debido a eso la experiencia no fue satisfactoria. Sería importante considerar mejorar y renovar las habitaciones,los precios no son acorde a los elementos del mobiliario. Decidimos perder una noche de estancia ya que no quisimos repetir otra noche en vela*

Staff very friendly

We love it,from the staff to the facility,the walking distance to everything we wanted to visit

Excellent hotel 15 walk to downtown , grocery and pharmacy are around the corner and pizza restaurant too. Good breakfast in the hotel, nice rooms. Perfect for my 4 nights stay in Santiago

Straight forward check in / out. Clean and efficient. Staff have excellent English. Good location between the bus station and city centre.

Warm friendly professional greeting. Excellent location. Close to Cathederal, Mall, Train/Bus station, convenience stores and lots of meal options. Great breakfast price - highly recommend. Nice balcony with evening sun. Pool and garden areas looked great from above.

It is a recently renovated hotel, with average swimming pool. Staff were really helpful and friendly. Rooms requires more work to make them soundproofed. In the current paper wall state there is no privacy and it disturbes uour sleep if nect room people decide to haceva late night! Nothing is left in the room to welcome guests! It is standard practice to keave at least a bottle of water for the guests! Rooms didn't have functional safe! The box was there but the doorlock on the safe was not installed!

I've stayed at this hotel a few times and there's a huge difference between some rooms and others (under the same room category). Mine was dated and certainly not worth the price I paid! Will have to consider a different hotel next time, sadly.