Excelente ubicación

Todo bien

Clean

Whether good a little rain but ok

I genuinely have no idea how Hotel Casablanca earned a 3.5-star rating. The property feels like it hasn’t been meaningfully updated since the 1970s. The room itself was tired throughout. The mattress was old and, at least from what I could see, did not have a protective bed-bug encasement. The furnishings, bedding, and décor all looked decades past their prime. The surroundings didn’t help. Our room overlooked a torn-down building, and the neighboring property also appeared abandoned, making the block feel run-down and uninviting. Because the hotel sits directly in front of a busy bus stop, the entrance was crowded late at night with people who were not hotel guests. During our stay there were around twenty people gathered outside smoking and waiting for buses. There was also a woman with a young child panhandling on the property, and no staff member appeared to intervene. While I sympathize with people in difficult circumstances, it contributed to an uncomfortable first impression. The first room we were assigned had an overwhelming odor of cheap men’s cologne. The smell was so strong that it immediately triggered sneezing, and I requested another room. The front desk changed it without hesitation, which gave me the impression they were already aware of the issue. The one bright spot was the bell staff. They were genuinely friendly, professional, and helpful throughout our stay. They deserve recognition because they were the best part of the experience.

I had a pleasant stay at Casa Blanca. The breakfast buffet was very good with a nice variety of options, and the staff was friendly, welcoming, and always willing to help. Their hospitality made the experience even more enjoyable. I would definitely consider staying here again.

Hotel is perfectly located. Staff is very welcoming and friendly. Breakfast buffet is great!

Staff was great

Exceptional service. The rooms are simply elegant, enormous, well decorated and maintained. Staff is helpful, they clean, change beds, mop floors and clean surfaces daily. The hotel location is 50 meters from the Monument of the Revolution! A central location ,close to restaurants, historic sites and night life. Excellent restaurant, with a buffet breakfast. Rooftop pool and bar If I could give this hotel 20 stars, I will. Highly recommended for solo travelers.

Just average hotel overall in a busy, vibrant city. Breakfast buffet was very nice with variety of options, hot and cold.

Excelente Servicio del bar

Everyone was wonderful! I would use again.

Veronica was our housekeeping lady and she was awesome! Breakfast buffet needs attention it is quite expensive for not natural juices and a very poor offer of food.

Great service and great location

Everything was great but my only issue is that there is almost no water pressure in the shower. It wasn't unworkable but more pressure would be nice.

Me pareció terrible que te roben en el hotel. El servicio de limpieza sustrajo de mi bolso de maquillaje una caja de sombras. Me quejé en recepción y el mismo día me lo devolvieron. Nunca nadie de administración me ofreció una disculpa ni me explicó lo que había pasado. Esto me dañó por completo mi estadía

😊

Sien por siento recomendado

Impecable mente limpio y el personal atento y amable muy bien ubicado

Great place