Room was dated but clean and very spacious. Hotel itself is big my children enjoyed staying here. Lady on reception was very helpful for check in and when we asked questions. We also managed to get a later check out with price being very reasonable. We didnt get breakfast as hotel was too busy.
Rowan
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The general cleanliness around the hotel was lacking, in the room the radiator required bleeding meaning there was no heating for the first hour and half. While this was addressed prior to us going to sleep I feel radiators should be checked when rooms are being prepared. There was also no radiator in the bathroom making it cold.
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Elvira
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Was quite shocked at the hotel. Very dated and in places dirty
Gillian
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room discusting
Michelle
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Never stay here get your bags and run
Donna
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room itself was extremely clean and warm the downfall is you hear absolutely everything going on outside the rooms in the hallways and other rooms and we were woken up by all the fire alarms at 2:30am and the hotel guys couldn’t turn it off so it was going off for half an hour, so that’s it I was awake from then and couldn’t get back to sleep, I think we should of been offered some kind of compensation but we didn’t even get an apology
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Angela
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was clean and warm food was good staff were good the hotel itself needs some tlc but we were pleasantly surprised will be back
elizabeth
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Stayed for 3 nights no cleaners to be seen and we had no toilet rolls
Saedah
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
So terrible and laying when I booked with free breakfast but when I get to take breakfast they took money for it.and hotel not clean.
Gordon
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We stood for an hour waiting to check in .
Room was ok but not brilliant.
But the hotel was so cold .
Sat all new year eve with a coat on .
Would never go back there again
Jennifer Daphne
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was too hot. Big hot pipe running through it. Windows open but still too hot. Toilet very noisy and bath needs re enamelling. Breakfast was good.
liz
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Friendly staff, clean room great entertainment and lovely sea view rooms.
Andy
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel was good. The staff was so polite and friendly dinner and breakfast those food to feed two hotels lots of choice. The only one thing I would say for dinner they had no juice for children you had to pay for that so we had to give him water
The pipe in are room was hot but the radiator didn’t get hot.
The disabled toilet downstairs, the lock didn’t work
The night entertainment was good and entertaining and ;The made sure everybody was involved.
We would go against
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Jenni
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hearing on in the room and beds could definitely do with being comfier so could the pillows.
Jennifer
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
No heating in room, moved rooms still no heating. The pillows were so bumpy and bed was quite hard too.
Trevor
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Did not use the breakfast
Jackie
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was disgusting was not clean, was given another room radiator didnt work and hallway reaked of cigarette smoke, rooms were basic, bed was solid, mould around bath
Brian
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
😃
Andrew
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel staff was amazing but the people at the pool and gym were extremely rude
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia