Perfect room, great reception staff, manager very helpful

Our stay was good

Ok

average

Very clean and spacious room and bathroom. Comfy bed. Nice spa although the pool area was a bit chilly! Nice staff but service in the bar is quite slow. Got a fabulous welcome gift which was much appreciated!

Breakfast was great. I would have liked it even more if it had more fruit options

Staff was very friendly and helpful. The room was always clean. We enjoyed the pool and the spa very much.

The property was very nice and the staff at the front desk were outstanding. We had a long day of travel and they perked us right up. I enjoyed staying there but probably would not go there again for 3 reasons. Price to park a car overnight was too high but the location was not walkable unless you are the type to walk several km's to get anywhere and the dining options including breakfast were the highest prices of any hotel in a 30 day trip we just took.

Loved the pools and view of the Danube

The spa and the hot tub was very beautiful and clean, and the staff was so friendly helpful. The room was so clean comfortable and was easy to find the way how to use public transportation from the airport going to the hotel

It's a pleasant hotel located in a quiet well connected area. Breakfast was average and repetitive, with low quality cold cuts and sausages. No fried eggs or omelettes. Plates were not heated and warm food gets cold. Spa area sometimes becomes lawless with adults and children throwing ball in pools. Lack of warning signs. People speaking very loud disturbing others

I was so happy while i was there everyone were friendly The cleanliness and hospitality was excellent

Hopeless customer service, dated facilities, and old furniture

Worth of money as well as very beautiful hotel and easy to access transport. The spa is amazing and if I'm in Budapest again I would loved to come back again. Breakfest was amazing 😍 next time I will definitely go for lunchtime or teatime 🥰☺️

If your going to the Sziget festival this is the closest hotel

I came to Budapest solo for Sziget and picked this hotel based on the location, but it turned out to be so much more than just convenient. The staff were genuinely incredible, always smiling and asking how the concerts were. As someone travelling alone, that warmth made me feel instantly at home. The breakfast buffet was fantastic with loads of fresh options and never a moment where you had to fight for the last pastry. My room was spotless every day and the bed was a dream. I even treated myself to the spa one afternoon, which was the perfect reset before another night at the festival. Easy tram connection to Sziget too. I truly couldn’t have asked for better.

My husband and I stayed here during Sziget with some family, and we couldn’t have been happier with our choice. The location is perfect – public transport is close by, so getting to the festival was quick and easy. The staff were wonderful; always in a good mood, greeting us with a smile and asking how our day had been. Breakfast was a real highlight; everything was so fresh, from the fruit to the pastries, and the hot food was always topped up. Our room was spotless every day, the bed was super comfortable, and we really enjoyed making use of the spa in between busy festival days.

This was our second year staying here for Sziget. We came back because last year was perfect, and somehow this year it was even better. The staff honestly make this place what it is. They are incredibly welcoming, and rather than dreading how busy the hotel is with the festival just round the corner, they always smiled and even asked about the bands we were seeing, and couldn’t do enough to make us comfortable. The breakfast buffet is one of the best I’ve ever had in a hotel: fresh, varied, and constantly replenished. Our room was immaculate every day, the bed was incredibly comfy, and having the spa to relax in between festival days is such a luxury. It’s only a 25 min walk to Sziget, or a short ride on the very-close-by Hév suburban train to the island, so getting to and from the festival is completely hassle-free. We’ll be back again, no doubt.

Everything was good but I didn’t like when you are sitting and eating your breakfast someone who works there as a stuff came to me and started to ask me about my trip and my room, then I was outside and came back in my room I saw my bag that I was hiding it under my clothes has moved, it was unconvinced for me.

Lets be absolutely honest here, this is a bit of a run down 4 star hotel, with excellent front desk, bar & restaurant staff. Food is very good, service is good and the pools, spa are excellent. Then the rooms.. ohh no!!! We had kids sweets, dirt, chips down the side cusions of the pull out couch. The glass tops to the dressing tables were sticky with finger marks & spills, the sink area had soap drips, marks, scum that was not cleaned daily. Black mould on bedroom wall. We have the photos to prove it. General clenliness of hotel is not good. Lifts with same sticky marks for days, trash bags left in corridors, empty bottles left in your rooms or outside your door and not removed or replenished, even with a managers letter to say free mini bar replenished daily incl snacks!! No!!! We had to call reception everyday but 1 because it was not replenished and no water in room. Housekeeping service is disguisting!! What a shame as Spa, food, bar & restaurant staff were great.