Traveler Reviews Extended Stay America Suites Chicago Woodfield Mall
Number of reviews per page
20
20
40
40
Top reviews
Zach
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was friendly and helpful.
Faisudeen
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice place with
Maurita
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Sheets stained on 1 bed, other bed had damp sheets. No pillow case on 1 pillow. Asked to have sheets changed was told no maid service on duty and no extra rooms. Asked for refund and went to Holiday Inn.
Joshua
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not very clean but you get what you pay for.
Anthony
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Anthony
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Gloria
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It took quite a while to get service at the counter. I was asked to fill out a form without explanation. The hotel halls and room had an unpleasant odor. The refrigerator made noises. The sheets were stained and damp. When I asked to have the sheets changed I was told no house keeping was available nor were other rooms. We requested a refund and left.
Read More
Ryan
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was lumpy & hallways smelled like over-perfumed attempt to cover cigarette/pot smoke.
Room did not smell, just the hallways.
Anthony
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Non
Anthony
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nicy
Jakki
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice people, easy check in and very clean room. Quiet building
James
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room didn't have a phone and it smelled like cigarettes. When i called the front desk (from my cell phone) all that she could offer me was an air freshener for the room. After I got off the phone i realized that the tv didn't work so i went to the front desk. Again I was offered an air freshener and told that there was nothing more she could do.
Read More
Edgar
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was not able to check in due to hotel over booking and spent an hours and a half looking for another reservation
Antoine
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was not as advertised on app
MOHAMMED
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was a well managed property
Patrick
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great
Anthony
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Service was not that good breakfast was not good coffee oatmeal in the package
Devan
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I tried to check in and wasn’t allow due to not having a physical ID but a picture. And they decided to still keep my money instead of return it.
DIIARBEK
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Bedsheets and pillowcases were dirty and smelling bad, staff haven’t react immediately so frustrated
mee
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Will never comeback to this location. Dirty, smelly, and water leaking from ceilings. Outlets in rooms don’t work.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia