Overall Ratings & Reviews Suburban Studios

I had booked a room a week in advance for clinicals. I show up to check in after driving 3 hours and the women at the desk tells me they are not taking any reservations and are having everyone leave because the hotel was sold??? I never got an email saying ny reservation would be cancled and the whole thing was very weird and unprofessional.

It was like pulling teeth to get new towels. I had to ask for toilet paper. The maiden ever stop by to see if we wanted or need anything.

]Tje room had a bit of a smell... Not super nasty or anything, but not the clean smell you look forward to when you first enter your room. The neighborhood is not great. If you are driving, beware, for Reno Ave is a traffic mess during rush hour. Though it looks like a business hotel, the patrons seem to be just a few travelers, plus some full time residents on relief and a few methheads. I cannot verify they were methheads, but something about the way they took their argument into the hallway and yelled at full voice, so that we all could enjoy it, hinted that it was the case. Wifi is very amateur. You get a very week signal, and if you would rather have a signal that isn't awful, you have to pay extra.

It was perfect, fast friendly and very clean!

When we walked into the lobby it immediately smelled of Marijuana. The front lobby attendant was spraying for odor. There was a very large dog barking down the hall. When we went our room i immediately checked the beds. They were so dark and discolored by urine, blood amd God knows wjat else we immediately went back to the front desk and asked for a differant room. The next room had new mattresses. Floor was gross. But did appreciate the nicer a nicer bed to sleep on. Will not stay here again.

The staff was kind and professional. No hot breakfast available. 3rd floor elevator call button did not work.

Worst experience I’ve ever had with a hotel woman in the front was very rude

Dirty room. Bed was busted up. Was unable to use the rusted out toxic burners on the stove.

Staff are awful, roaches in the hallways. Mean people working here, it’s like the place was staffed by the same people who work TSA at the airports. Same energy and attitude.

Don't waste a stay.

I did notify the Managing Director for Extended Stay America; however, I have received no response from Extended Stay America in that the matter would be handled. Also, no response from Extended Stay America to my notifications message through Expedia. That is why I'm posting: "I was in a room on the 3rd floor from December 6, 2024 through December 9, 2024 at the Extended Stay America Airport location 4820 W Reno Ave, Oklahoma City, OK 73127. At night roaches crawled out in the kitchen and bathroom area. I was scared. I am 45 years old and I have never seen roaches in a hotel or motel includes motel 6. Also, I worked front desk at 2 airport hotels on South Meridian and one has full kitchenettes (Towneplace Suites by Marriott). I had to iron my clothes without an iron board. The room did not have an ironing board in it. The Extended Stay America Airport location definitely should not have roaches. Also, the rooms need ironing boards. The side road off of Meridian leading up to the Extended Stay America needs maintenance. There was dried blood on the bathroom cabinet. I was scared. It caused me to have PTSD. I was illegally kept in the Oklahoma County Jail and Court House from June 24, 2024 through September 6, 2024. The State Of Oklahoma, Oklahoma County Jail and Court House employees including Turn Key Health medical personnel intentionally attacked and tortured me also with/using bed bugs. They were trying to kill me and cover their crimes up. They still are.

There are some homeless people tent's on the road near the hotel. Because of this, the hotel locks the doors so the homeless people don't come in. Unfortunately, some of the keys to get into the hotel do not work; therefore, you can't come and go as you please. You have constantly bang on the door for someone to let you in. This waste your time and is a real inconvenience. If you are too late or too early, it may take forever for someone to help you when you could have already been in your room. THIS IS NON-SENSE!!!

Smells like cigarettes and chemicals. The heater in the room didn't work. The only entry was at the front and it would not read the key cards for anyone. Watched a homeless person steal a jacket out of a car in the parking lot.

I was removed from property after doing exactly what I was told to do from the front desk

It's a very nice place. Quiet and peaceful. Loving the kitchenette.

We've had a great time. Visiting, with relatives, friends and having alone time in a nice quiet place.

There was fight in the lobby. Police were in and out. Just terrible

Well, we've been here now for 5 days and we've found a few things we didn't like but for the most part we are pleased and will cone back,.

So far, we are very pleased. We love the kichenette.

Very comfortable stay. We had the kitchenette to cook our favorite meals at our leisure.