I was told they have free breakfast. No breakfast. no ice machine , no iron, no swimming pool . Roaches everywhere

Nothing

The sheets had holes in them, there’s bugs on the floor. My toilet clogged and flooded they gave me two small towel rags to clean the floor. And I had to go pick it up from the front. There’s no maintenance at the facility. I chose a no smoking room and it smelled like cigarettes in the room when walked in. I don’t come to houston often but the reviews were showing good reviews. They had me plunge my own bathroom from flooding and went on the entire floor. Luckily I one urinated. It could’ve been worse if I did more.

poor condition

Got a headache from the smell of mothballs. The hotel has a no pet policy yet they have roaches as pets. There front lobby is closed and they said they would give us breakfast like we're in prison, through a window... I mean it's fine and overall it's ok. 15 bucks a night cheaper and this would make sense Would I stay here again, in a pinch, yes. Property is a refletof ownership

Online said bed and breakfast and there was no breakfast

Spiders creepy bugs so dirty blood on the wall .. I need a refund now .. I had my baby there and couldn't leave because I used my only money to get this room.. it was foul

I wouldn't recommend this place has no breakfast its no worthy take a chance somewhere else

Roaches and just ran down

No coffee service

Several homeless people walk around the hotel and also stay here. One homeless person went around knocking at doors at 3am.

Room was clean and comfortable. I was thankful they had vacancy last minute.. There were only two issues with my stay. The Continental bar was basically bare. I stay at La Quinta often and it was nowhere near what they normally have. My other issue was housekeeping came to my door twice before checkout and both times, even though I called out that I was on my way to the door, the door was opened and they attempted to undo the top lock with their hands. Once I opened the door they apologized and left, but that made me extremely nervous.

Horrible conditions and extremely noisy and dangerous people

Filthy w/ roaches. Left in tears

They advertise breakfast included and they don’t have breakfast at all. That is the reason I picked out this hotel

The hotel sells services that it does not have. There is no breakfast included, an old coffee maker to use you must buy the water because not even the detail of a bottle to make the coffee, swimming pool in maintenance, the rooms are terrible, furniture old and all deteriorated. Old mattresses without comfort, bathroom with terrible facilities, taking a shower is a punishment, the water does not rise due to deterioration of the facilities, sheets with burn holes and the bad smell of the room as soon as you enter is the worst. It smells dirty. They should not market this hotel in those conditions. And even less at these prices, I honestly feel scammed. How can you sell services that are not real. The reviews you have cannot be real. These opinions are based on the room they assigned me upon arrival. Please let the management know about the Suite concept.

Y

I wait 25 minutes for my room, no breakfast is terrible

I liked the friendliness of the staff, the late check-in option, and the Wi-Fi. I didn't like that there was a cigarette burn on one of the hand towels, or that snacks could only be paid for in cash (it's 2023, folks, and everybody takes cards).

Advertised breakfast was included but the breakfast area was locked. There was a line for the hotel manager to get “breakfast”. Not what I expected.