Pros: Very nice staff, good gym on top floor with a great view, many good restaurants nearby; Cons: low-flow toilet was absurdly ineffective, not much light in the room or bathroom, front desk staff mentioned the pool as an amenity but the pool was closed for the season, coffee maker in the room was impossible to figure out and then I was charged $5.50 for a black coffee in the lobby, a staff person walked into our room unannounced one morning; overall, too many small annoyances to really enjoy this hotel.