Front desk girl was sweet but not sounded the cleanliness, room conditions or area.
Amne
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bathroom was really dirty
Tom
Business
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staff were friendly and courteous. Locally knowledgeable and recommended a couple good restaurants in town. Room was typical of Red Roof - clean and neat but somewhat dated. This particular Red Roof appeared to be updating other areas of the hotel.
Cynthia
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Our bathroom didnt look like it had been cleaned. But the room itself was decent and updated. The staff was exceptionally friendly, helpful and welcoming.
Vickie
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was supposed to be booked for 5 nights, they only booked 4 nights so when we came back to hotel on last night room key wouldn’t work. Had to go to front desk and straighten it out. Luckily our stuff was still in our room and they didn’t give it to someone else. Either way our room never got serviced and cleaned not once the whole time we were there. Had to go to front desk on night 4 and get more towels and toilet paper even after we were told twice our room would be serviced.
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Chris
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property is well lit . It's quiet. It's a nice place to stay
James
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Manager couldn't have been nicer...room was clean and dollar cokes....only thing was pool wasnt open
Holly
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The gym was not available
The pool not ready
The Netflix. & YouTube not working
WiFi was spotty
Only gig room service when asked for it instead of it being offered
They still owe me my $50 refund
Marguerite
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Trash all over the parking lot and around entrance
Sandra
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Everything was fine. The room was pleasant and clean. The bed was horrible. I wasnt able to sleep and when i couldnt stand it anymore and got up i was so sore. It needs a mattreelss pad or something. It was really that bad.
Juantina
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was ok
Verified traveler
Friends and Family
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Convenient and clean - thanks!
Roberta
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Switched pickup from drive-through to in restaurant. Staff were awesome and retieved my order from the drive-through fast.
Shani
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The price was very reasonable and the complimentary breakfast was hot and on time. No complaints
Henry
Business
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Clean as always, great value, friendly staff on call.
camdin
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The rooms weren't the best sound proofing wise, not having a hair dryer, the shower head isnt my style. But all the necessities were included and the location is great i’d give it a 4/5 taking everything into consideration.
Craig
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The staff was nice. The physical apperance inside and outside of the hotel was good. The bad experience was with other hotel visitors noise levels in the hall and the general noise happening outside, near, my rooms window.
Dana
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Serenity and the other staff were amazing
Alice
Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
You could tell they were trying to upgrade and remodeling but the finish work was not completed. The shower was hot but not powerful enough to wash hair effectively...
Willie
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staff was pleasant at check in and everything went smoothly. TV Remote didn't work and no batteries were available to fix it. No button TV so no way to operate. A couple guys sitting on the curb drinking in the parking lot. Construction going on in the parking area and the motel next door is a little shady.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia