Overall Ratings & Reviews Embassy Suites by Hilton Grapevine DFW Airport North

Breakfast ends at 9am. That's early, so I missed eating today.

It was absolutely wonderful. The staff was great. The rooms were clean.

TV was not working most of the stay, the receptionist that checked us in was somewhat inappropriate, she was nice but her conversation was a little inappropriate

Great location for travelling out of DFw

Comfortable, huge room, clean

Great stay

Breakfast is the best!

Very nice place to stay

Comfortable

The hotel rooms and laundry facilities need to be updated. Laundry room: the middle washer/dryer won’t take the coins. Trying to get your laundry out while it’s covered in laundry detergent isnt easy. The dryer on the far left sounds like a like a Boeing 737 taking off. Even with all that noise it still doesn’t dry the clothes. Rooms: Are clean. The sink stopper wouldn’t stay open and the plugger to move it back up didn’t work. We had to use the sink by the mini fridge. That sink faucet needs to be tightened up. We also had trouble with the cloth shower curtain. The bathroom floor would wind up wet no matter what we tried.

The location is awesome. Staff was very helpful. The beds mattress was alil too hard for me. But thats okay.

Kids screaming next door. Poor phone system. Wouldn't bring an extra blanket when asked. No turn down after second night. Made only one bed when they did do it and left dirty dishes. Rude staff. General cleanliness not good. We were in the 12th floor and the only ice machine that worked was in the 2nd floor.

This is the last Hilton I'll stay at. These crooks at this place charge guest for parking with NO signs in their self parking lot. Thieves and robbers. STAY AWAY FROM THIS $$$ TRAP !!!!!

Clean, nice, and quiet. However, refrigerator went out and leaked water. But overall, great experience!

They charge a parking fee, but it isn’t added to your bill, you have to scan the code or send a text, which takes you to a site that I hope was secure and pay with with a credit card. I can understand a parking fee if you receive more secure parking,but I think it is to prevent people who aren’t guest from parking their vehicles for free. But other than that, our room was excellent. There is a lot to do in the area too. Our smoke alarm’s battery decided it needed changing at 10 that night, but maintenance was there to replace the battery within a few minutes. Breakfast was great. Staff was very friendly. Would stay again.

Room had a strong smell of weed. Housekeeping did come but to spray but barely reduced the smell. Also the toilet overflowed and no one showed lucky it was close to check out.

The room was dirty when we got there-there was still hair from previous occupants in the shower, and the bathroom floor was still dirty. We stayed on the 9th floor and could still hear people (I am hoping children) being loud in the lobby at 1130pm, and that was with the television on. Oh yeah fair warning, you pay for parking here, $25+ for 24 hours, coffee at breakfast was awful, but you can pay for Starbucks (thanks but no thanks).

Good visit

Never again

Was over charged on room charges. Check your invoice before you check out!!! Have been disputing for days.