Overall Ratings & Reviews Extended Stay America Suites Kansas City Lenexa 87th St

We were frankly shocked when we opened the heavily scratched door to find a room that hadn't seen any upgrades, other than the flooring, in 50 years.

A absolutely nothing was unique about this property as a matter of fact I did not even check in I didn't check in because they wanted a $50 deposit and would not take my girlfriend's credit card over the phone and we got charged for the stay anyway

Me espanto 2 cucarachas en el cuarto. Eso fue

The room sizes

This was, by far, one of the worst hotels I’ve stayed at. They had lost hour prior to us, checking in. They said they would call us when the power came back on, then the guy that took our number went home for the day and we never got a call. When we checked in, the key card machine was not working. So they told us they would bring us a key once it got back up and working again. Thank God we were only there for one night, because we never did get a key to our room. There were no dishes in the room and the floor was filthy.

The space of the room and ease of booking were very nice.. but the lack of people skills by staff and having very few mini amenities was depressing to say the least. Also coincidentally food delivery was a nightmare here. And finding the front door from the parking lot entrance was a maze.

The nonsmoking room smelled so bad a smoke I had to get Lysol and a smoke candle. Floor so dirty I had to clean it with dawn and towels were black when I was done hair all in shower just the worst hotel . Wish I could upload the picture

I would never stay here again. The staff was nice and friendly. HOWEVER. THE ROOM AND THE FURNITURE WAS NASTY. The bad thing about it, is the staff knows it.

Quiet and comfortable

Low security. Stinky. Didn’t have the right room for us. Employees were great!!!

The front desk clerk never let me have my stst. I want my money back. He wouldn't let me in even and look it up, nothing!

Bring a bullet proof vest. Prepare for drunks at night and kids all day. Cookware and utensils are gone. Mattress super worn out.

The outside was clean and modern, the floor in the room was dirty. Bed has had much use, swayed in the middle. The front desk clerk was helpful.

We reserved at extended stay as it was reasonably priced for one night and I thought it had a good reputation as a no-frills hotel. It was not clean, the chair was sooo soiled we had to put the bedspread over the chair to use it. Sheets had stains, bed skirt stained, kitchenette very dated & looked like it has never been updated. Never again!

Cold shower this morning.

It is close to where I need to be tomorrow.

The staff was very helpful and friendly.

Room was not very clean on the check in.

Very noisy. Lots of characters. Bad breakfast, decent coffee. New paint.

The first room I was assigned was so smokey I had to ask for a different room. I could not breathe! The second room was dirty, falling apart. The chair was so stained I had to ask for a cover blanket to throw on it before I would even think about sitting on it. Ceiling tiles stained, piles of garbage sat for days at dumpster right outside my room. Bugs in kitchen. It was awful.