We came for a family vacation. The room was okay, and plenty of room for all of us to be comfortable. When we booked the room months ago it never gave us the option for a handicapped room. Which was needed for wheelchair accessibility. There also wasn't an option for military discount. We were told at check in they could apply the discount upon checkout. We stayed 3 nights and checked out on day 4. The staff that worked the night/evening were very friendly and welcoming. They were great. The biggest issue came with the checkout, trying to talk to the "manager" about the military discount and she said she could give us $5 off the total bill. It was over $600 for 3 nights. She was rude beyond measure and really didnt care at all. Because of her actions alone we will never stay here again. Unfortunately we did not get her name, she didn't have a name tag on. My husband is an amputee due to his military service and she was very disrespectful.