Overall Ratings & Reviews Sonesta Simply Suites Silicon Valley Santa Clara

Clean and spacious room

When we checked in our deposits was 250, way more than the actual room. When we booked, it said all fees included witch was not true. The last place we booked through the app was only 20 dollar deposits. We also got a different room and had to pay extra to get the room we originally booked.

Good

A good TV is kind of important to me as I like to relax and watch TV after work. The TV is very outdated. Other than that, the staff and location is very good.

Rooms old and dated, but somewhat OK, but there were people on the floor above us jumping up and down and making lots of loud noise both nights were were there, and other people also staying there said the same thing in different parts of the hotel.

Would appreciate more modern/slightly bigger tv. Might be good investment at least for longer stay studio. At least the one I stayed at (room 142) was average.

Clean rooms and kitchens with friendly staff and near PayPal Stadium for Earthquakes games.

There was no hot water for a shower, but only lukewarm water.

If you are a long term stayer, it's pretty good value for the location. The front desk is usually very responsive and helpful except in the middle of the night sometimes. The rooms are nice. The amenities are okay but the location is top tier. You cannot have a better hotel location.

Location was nice, shared in a small strip mall directly across from Santa Clara University, next to the train station, but noise level was very low. Quiet and comfortable. Only downside was the bathroom sink and tub were stopping up. Stayed 2 nights very comfortably as a solo traveler. Overall, felt like sraing in a studio apartment, which I loved. Would stay again.

Although the hotel was next to a train station it was mostly quiet. What was noisy was the old AC unit. It sounded like a motorcycle when you turn it on. Room smelled like Pine Sol so we tried to open the window to air it out but the windows could only open partially

The property is located close to the Santa Clara Caltrain station and opposite to the Santa Clara university. The rooms are clean and comfortable. There are a couple of cafe options next to the hotel and it is not too far from the San Jose airport. They have parking space as well.

They charge me twice the amount I supposed pay all they said is that that was a mistake and my money was on hold for 10 days also they make an extra charge for 196 that it was return back 13 days latter the worst experience no apology no explanation terrible

At the time of our stay it was either newly being finished or just upgraded as the onky thing not available was the dining/breakfast area. Other than that we have stayed multiple times and recommend to our family and friends.

Plenty of parking. Rooms were nice, clean, and comfortable. Kitchen was also nice and we were provided with everything we needed to be able to cook our meals for our entire stay. Conveniently located to shopping, Santa Clara University, and short 10 minute drive to Westfield Mall and Santana Row. Hotel is secure requiring key card or buzz in entry. Will definitely stay again in the future.

Place was filthy. And very stinky. Aroma of cigarettes and pets.

The room layout was fine. The rooms seemed to have old decor, in need of upgrading. Staff service was good.

Rapid check in, rapid check out, good customer service, clean and private

Great room outside of the toilet constantly running.

Location was perfect for what I needed. Staff was very friendly. The mattress we slept on needs to be replaced but other than that we are very pleased with Sonesta.