Great

Great

We loved the location close to shopping and restaurants

Outstanding central location. Very clean and and modern rooms in a historic hotel. Prosecco glass at check-in is a nice touch. Very helpful staff.

Could not have found a better situated hotel. Clean spacious room.

Great location, was a little concern about bedding, noise, and overall quality of room based on feedback but was pleasantly surprised with hotel. It is an old hotel, so something aren’t going to be perfect given the age but the location was perfect if you wanted to be close to major sites and restaurants.

Our first room was small, window looked onto a brick wall, hair and ants in the bathroom. Stephania at the front desk was responsive and helpful, moving us into a different, clean room. Still, that first room was the impression we left with

Unfortunately our room was a big disappointment, given the photos looked quite nice. It was located on the 1st floor, very small and dated, with minimal natural light due to the wall immediately outside the window. The bathroom was unclean and dated. The bed looked like it was from the Convent round the corner. Overall a depressing space, so we decided to immediately check out and change hotels. There maybe nicer rooms available on higher floors but I wouldn't recommend from our experience.

Great location, not easy to access by car

Clean room, comfortable bed, great shower and location

This hotel is a blast from the past and I mean that in a good way. Excellent customer service, the room was exceptionally clean and the location, less than a block from the Quattro Canti, is ideal.

The room was clean, quiet and comfortable. Breakfast was good, and always had hot water for showers. Also good servce.

Spacious modern room with all amenities overlooking g courtyard quiet and warm. Efficient staff and check-in checkout.

The room was clean and very nice. Great breakfast. Staff was very helpful.

Stuff was very helpful.

very courteous and friendly staff.

Room clean and great service..

Beautiful environment, variety food, fair price👍

The breakfast options were may including healthy options.

Room smelly and very small. Definitively not a 4 star hotel. The staff was helpful as long as you don’t ask anything outside of the ordinary, otherwise they don’t show any willingness to help. We asked for a cancellation at the last minute due to an issue with our travel arrangements and also given the condition of the hotels and they even did not try to entertain the idea of a partial reimbursement.