Be advised that they rent out the pool from 3pm-8pm for private swim lessons and the pool is closed. Our family spent the day at the zoo and was excited to swim when we got to hotel. We were very disappointed that it was closed. Both days we stayed. Tv apps didn’t work. And there was no children’s channels on tv. We were hoping to have a movie night since pool was closed. We were unable to watch on the tv. When we clicked on internet tv. Screen just went black. Their “store” was not stocked. A few chips. And stuff for laundry or Advil. Breakfast is not included in your stay. Food is pricey and was burnt and crumbled into small pieces. Over all not family friendly with pool closed during day. ( pool should be available for paying guest). No hot tub. No kids channels on tv. It’s set up for more of business stays instead of families. Some good was beds were comfy. Shower was hot.
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Mark
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It is too bad you have no EV chargers. I had to find one at a business area about 2 miles away, and then get an uber ride there and back.
Taylor
Business with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice, comfortable stay. Clean!
Taylor
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Awesome stay! Comfortable and clean
Sean
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
No complimentary breakfast. No hot tub.
Julie
Business
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This property definitely needs a tune up!
Yaricxa
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Booked king with sofa bed and there was no sofa bed .. asked for fire pit never got to use it
Erica
Business and Leisure with Children
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It was good!
Shushanik
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Thank you
Gilbert
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The location was super close to the Broadmoor where we were attending an event.
Yuan
Business Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Price and service
Ben
Business
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
n/a
Darlene
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We love the location
JOSE
with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice
Verified traveler
Business
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
I stayed at the Courtyard for 2 nights for a convention happening in town. Overall, the stay was good. My only negative feedback is that the shower had hairs in it and the toilet seat cover had hairs on it as well. Other than that, it was a pleasant stay. Thank you to the kind reception staff!
Verified traveler
Friends and Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Employee at the front and food area were extremely responsive and friendly!
Alexander
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
good
Verified traveler
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Great location near the broadmoor area. However, I have been charged twice for my stay and hotels.com’s customer service has been atrocious. They charged me online and again at check in and no one caught the glitch. Not very organized.
Wayne
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Walls s-lettered with unknown substance, No Kleenex - empty box, partially used coffee condiment package, no new condiments, water in ice bucket from previous guest.
William
Leisure Family
4.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The property was not lit up very well, No light on the marquee. Check in was fine. The elevator was filthy and one of the beds looked like it was slept in. There was no remote for the TV so we had to go to the front desk since not one would answer the phone. The attendant was not at the front desk so we had to wait. Expedia indicated that there was a free continental breakfast, but this was not honored. The manager claimed that they could not be responsible for what it says on Expedia.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia