Overall Ratings & Reviews Holiday Inn Express & Suites KINGS MOUNTAIN - SHELBY AREA by IHG, an IHG Hotel

Parking was good. The room had a pungent smell, the towels were hard and worn, the carpet needed replacing, loud highway noise, the mattress was lumpy, price was not a good value.

Great services I would stay again.

Nice

Nice hotel. Great service. Highly recommend.

She was very informative and made my check-in very smooth! The room was great, the shower pressure was perfect (the shower curtain was a bit short but I made it work) but the room was very clean and the bed was the BEST bed I'd ever slept on at a hotel EVER. Highly recommend this hotel especially if you will be staying longer than 1 night. It is 30 minutes from downtown Charlotte and worked out great for us going to the Metallica concert there. I will DEFINITELY book here again when I come there for future visits!

Great staff. Breakfast was good. Room was nice

Hotel was very clean and friendly to guests

Very nice hotel near the casino.

I will definably staying here again.

This was a convenient stop on my way home, and I chose it off the Expedia point system. I found the place to be clean and comfortable. I enjoyed the front staff and hot coffee.

Place was so clean and everyone ess so friendly. Thank you for being like that!

nice

Great stay will come again.

Great place to stay quiet with Kings Mountain across from the hotel

Very Clean room and Pleasant Staff

From Ashley at check-in giving us great information and assisting with upgrading the room, to Linda in the kitchen who laid out breakfast and made sure we had everything we needed, it was a great stay. Our room was very clean, and we were less than five minutes from the Two Kings Casino. I would stay here again.

The room needed vacuumed, when we arrived. There were crumbs and a dead roach by the bed. The bathroom floor along the wall was filthy. There was dust buildup on many surfaces throughout the room. The staff was friendly and the breakfast was good. We won’t stay here again.

The property was easy to travel too. Check was fast, easy. The breakfast options were good. I would have liked the bathroom would have had a few more towels and the kitchen could use at least one roll of paper towels. But, I would definitely stay there again.

There was a horrible smell in our room when arriving. It improved overtime. Our son slept on the sofa bed. We found children’s cups (not ours, under the pull out.

The complimentary breakfast is the best that I've had for a hotel