Capsis Astoria Heraklion Hotel

Explore Capsis Astoria Heraklion Hotel
8.2
Very Good
From 996 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.2

Service and Facilites

8.8

Traveler Reviews Capsis Astoria Heraklion Hotel

Number of reviews per page
20
40
Top reviews
Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean, safe, wonderful staff
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Andrew Bastarache
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great hotel.
Graham
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

An
Harrison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
lucas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.
osborne michael
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.
Yvonne
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
GEORGIOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Alexandria
icon-with Friends
with Friends
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close location to everything
Marie-Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
Ben
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Nadia
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel staff are lovely and very helpful, the location was great, the room was clean but small with no window, as it was interior facing, which felt stuffy and dark. I recommend asking specifically for an outward facing room if you stay here. And I highly recommend that the hotel clarifies what an internal room means on booing sites. I would rate it as 4 stars, definitely not 5 stars, as everything that would rate it higher costed extra- Breakfast was not included, parking was not included- so just he aware when booking. Overall it was fine for two nights.
Read More
April
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.
Read More
Danice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We stay here many times. It has recently been refurbished and it is excellent
George
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Loved location and rooftop pool and bar. Hated that the pool closed so early.
Fiona
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Number of reviews per page
20
40