Hotel was let down by a touch of paint. Window sill room 210 needs touching up, swimming pool ceiling by changing rooms entrance badly needs painting.

Was alright I guess, room was well too warm and they had no fans hardly slept

Lovely and helpful staff, great pool facilities for a good price

The bedrooms were quite shabby. The carpet was stained, the TV remote didn't work, nor did the bathroom fan and the dressing table chair was worn through. In my husband's room the bathroom bin hadn't been emptied and the wall heater was very marked and dirty. Every other guest we spoke to had similar stories. To be fair, the public rooms were in a better condition.

Lovely hotel, looking tired in places Staff were very friendly & professional. Food was wonderful, thorough breakfast at the weekend was very slow, even when booking a time slot. Safe & coffee machine didn't work in room & never got fixed over 3 nights stay. Gym is very well equipped & pool is a great size for a hotel. Spa reception a bit frosty but the treatment & beauticians were perfect

We took our grandchildren for the evening. The only downside was we arrived at 6.10 and the pool for the children closed at 6. Had we known, we’d have arrived earlier. The room was a bit dated but clean and big. There were 3 beds so it was comfortable and spotless. The staff were absolutely lovely. We went in the pool the following day and it was gorgeous. The kids loved it. The products throughout were Elemis which was a luxury. We will definitely be going again.

All good

Great stay. Nice hotel with great facilities and efficient staff.

Nice place to stay, bar area small.

Spa is lovely. Hotel is quiet, but needs updating.

Room was very dated. Holes in blackout curtains letting light in. Bathroom again dated. Water very slow filling bath, soap out of reach when in bath. Bath towels very soft and big. Tea tray in weird place in wardrobe. Bed very comfortable and clean. Breakfast was lovley with lots of choice and full English cooked to order. Had a nice overnight stay.

We have stayed here many times , we love the grounds , the breakfast , the Spa and the staff , beds comfortable but the rooms are a little tired and need some TLC .

Yes

I wish I could give more than 5 stars for the staff! Everyone was amazing. Huge, clean room. Beautiful setting. We can’t wait to visit again

Good breakfast. Easy to park. Rooms clean and if a good size

Half the breakfast menu costs extra, the porridge was like tepid mortar, the continental had sliced white and brown bread only, no bread buns, room 207 was baking hot with no way to cool it, the old leaded windows are characterful but completely warped and can't be closed, half the payment terminals didn't work, and the staff were friendly but inefficient.

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !

The room wasn't ready at the advised check in time due to awaiting final cleanliness check. Not sure

Nice room, very helpful staff

Great family get together and pool was great with all the kids on Sunday