Overall Ratings & Reviews Barceló Sevilla Renacimiento

The Barcelo was an absolute treat to stay at. From check-in to check-out the stay was amazing, we were treated like VIP's. And I can't do enough to compliment the breakfast, it was the biggest and best buffet selection I have ever experienced, and I have experienced many! I will definitely stay again.

First time at a Barcelo. Lovely receptionist gave us an upgrade to a fabulous room and as a surprise after we returned to our room after a show, we had exquisite truffles with a chocolate dipped strawberry waiting for us. Perfect. Great porter with the coolest moustache I've ever seen. All the staff were polite and friendly - even the on-site cleaning lady with the exception of the concierge. I politely asked him to call us a taxi and he became aggressive saying it was not in his job description and that I should go to reception. I walked away and he shouted after me that "in this hotel, the concierge gives information about the city." Unbelievable and very much below the other staff members' professionalism and service. The hotel and staff are amazing, except for the rude concierge, who should be retrained and if that doesn't work, well then the next step is obvious. Thanks to the rest of the staff for an otherwise great stay.

Super

Facility was really nice. A bit far from everything.

Great venue, best if you drive

Good attention from employees

We have stayed at the Barcelo several times, mainly for the indoor pool, which our children love. The family rooms are decent but a bit small, with two double beds and a large shower but no bath. The breakfast buffet, though adequate, is far from memorable. The restaurant menu fails to meet five-star standards. Themed around "discovery" and "seafarers," it offers a global mix of dishes that lack focus and finesse. Many items are overly greasy or smothered in sauce, leaving much to be desired. Parking in the hotel garage, which cost €15 per night, seemed like a safer choice than the free outdoor option. However, we found our car covered in a thick layer of dust from nearby construction work. The hotel management’s response was disappointing—they apologized but claimed the parking was operated by an external company, leaving them powerless to address the issue. Despite contacting the company, no action was taken. It is unacceptable for a five-star hotel to allow heavy maintenance work in an active parking area, especially without protecting guests' vehicles. Dust particles can damage sensitive car components, leading to costly repairs. The hotel should ensure such work is scheduled during off-hours or when the parking area is empty. By failing to supervise the conditions under which their parking is managed, the hotel demonstrates negligence and disregard for its guests. A premium fee for parking comes with an expectation of care and responsibility, which were sorely lacked.

recommend

Location to Teatro Central and easy to walk to city. Also, Manuel, the waiter is wonderful.

The room need renovation, the wall is dropping water and we reported it without solving it

The hotel has everything you need for an excellent city break. The service is first class. Staff, rooms , food, and facilities are the best. Very close to the river and the theme park. We have stayed on 4 previous occasions,

All

The staff wasn’t helpful. At check in kept us waiting due to answering the phone rather that helping in person clients, they didn’t take the time to explain hotel amenities, concierge in the middle of helping us took a phone call rather than finishing with us. The room was dated, not clean, sofa bed was super uncomfortable, room smelled really bad, window wasn’t sealed properly.

Excellent hotel! Be sure you look for bargains. Expedia prices better than calling the hotel reservations.

The property is not a 5 star hotel at all. It’s a decent hotel, more geared towards business than family travel. It has vast, empty spaces without a single decoration or piece of furniture. It looks really strange and cold. The lobby is a bit better. The rooms are nice and spacious.

Imfracstructure is excellent, however not instructions on how to use the phone to call for service, TV was not working adequately and could not contact main desk, had to walk to the main desk & was informed that will send someone to fix it - never happened. No thermostat to control the AA, extremely cold at night. Breakfast was great and everything else was great. Excellent location, and personal was excellent.

Extremely comfortable bed and delicious breakfast and room service options. Extraordinarily helpful staff. Gorgeous pool and plenty of space to relax next to it.

Staff were great.

Excellent property , especially for people traveling with children. Lots to do at the resort for kids . Very nice restraurants within the property

Older style resort but fully upgraded inside the rooms. Pool was overpopulated but it explains due to the Aug time frame of the year. The rooms were fully upgraded and very stylish. Close location to dining options. Dining and bar avaliable on site as well.