Overall Ratings & Reviews Best Western Tampa

I booked this hotel thinking it would be a very pleasant stay. I've stayed at other Best Westerns at other locations and thought they would all be run with the same standards. Was I surprised! The first thing I want to say is that some of the photos must be from another Best Western. Because this location was very outdated. The first thing we noticed was that the room had a smell. It wasn't the worst thing so we just ignored it. Then we saw that there was just a big empty space where the microwave should've been. So, I got on the phone to call front desk. The phone was dead! So, I had to go downstairs and tell them in person that my room was missing a microwave and would like to be switched to a room that had one. The woman who was on her phone and never even stood up to address me told me, "None of the rooms have microwaves." I said, "That's not what's advertised. There are microwaves in the online photos. Where do I heat up food?" She told me there was a microwave down the hall that everybody can use. By the way, that microwave plate doesn't fit properly and it was so incovenient to have to keep trying to fix it into place and then carry food up and down to my room. Next, the refridgerator was a mess! None of the shelves fit and it was loud. The sink in the bathroom kept filling up everytime you ran the water. The bed pillows need replacing, as well as the carpet. This Best Western needs alot of help. I don't know why the pricing isn't less for what you're getting.

The hotel lobby had a strong smell of cleaning chemical detergents. The lobby staff never answers their phone whether we're calling from outside or from our room. They served something that resembled scrambled eggs but they were not scrambled eggs. They did not replenish the protein even though there was still one hour left before the end of breakfast time. It is a poorly managed hotel. The only good thing is the lady who checked us in is cordial but she doesn't know why we were placed in a handicap-accessible room even though we told her none of us was handicapped. The hotel was not full but she couldn't move us to another room either.

The hotel is located in a convenient location within walking distance to Trader Joe's and driving distance to TJ Maxx and other places to eat. Room and facilities are clean and they offer daily housekeeping. There is a breakfast area with complimentary breakfast items. WE ate the fruit. The other items are very basic (toast, waffles etc) Appreciate the fridge and the free parking. At the time that we booked, the price was quite expensive, comparable to a 3 to 4 star hotel (BW is more like an inn). It is ok for a lower price, but not for the price that we paid.

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Very clean, nice staff, location convenient

I got bed bug bites there and the sheets and the room feel like it hadn't been cleaned for a long time. You can tell from the dust and weird feeling when laying on the bed.

Very close to stadium

식당에는 먹을것도 별로 없고.바퀴벌레가 기어 다닙니다.방에도 바퀴벌레가 기어 다니고. 화장실 환풍기가 고장나서 말했더니. 고쳤다고 말만 하고 실제로는 고치지 않았습니다.정말 다시는 가고 싶지 않은곳 입니다.

La habitación estaba organizada y limpia pero la ducha y el lavamanos tupidos, el aire acondicionado no enfriaba bien y con demasiado ruido, olía a viejo dentro

Family neighbourhood friendly area. Good breakfast, clean, quiet, parking and safe. Friendly staff. Reasonable price.

Muy mala experiencia. Lugar de difícil acceso. Nos recibió una cucaracha que salió de abajo del televisor. Y para peor me cobraron la estadía dos veces (en cash y en la tarjeta de crédito) y jamás respondieron, especialmente el manager del hotel. Tuve que hacer interminables trámites ante expedía. franquicia de Best Western y Visa para evitar el cobro duplicado. Para no volver nunca mas

The staff was unprofessional from beginning to end. They kicked us out for asking them to either change our room or make sure our room on the 1st floor was secure and to fix the window so people from the outside couldn't open it. They put a piece of wood in it for the night then told us to contact the manager in the morning and when we did she became irritated and kicked us out. Lied to law enforcement (that I called to avoid confrontation with them) and told them if we leave they would give us a full refund. After our google review they commented they will not be giving a refund and because of this I will be seeing them in court. DO NOT STAY HERE

The location was very good close to everything we needed.

Le confort est agréable, mais le déjeuner est vraiment très décevant! The breakfast is horrible!

It’s quiet and convenient.

All was fine fresh paint made it look clean beds were comfortable staff was kind and friendly ready to help

Close to enough dining options that are easily walkable. Also very close to downtown, only a short uber ride away.

Bathroom floods every time you shower. Hotel didn’t care. Manager was extremely rude. A screw in the bathroom cut my finger. Would never stay there again

The owners were very friendly and accommodating. We were allowed to check in a little after 1pm.

Property and breakfast was great