I had a very disappointing stay at this hotel. The sink in my room was clogged, and even after I requested maintenance, no one was ever sent to fix it. The AC didn’t work, the beds were uncomfortable, and the carpet was torn. The shower water temperature kept fluctuating up and down. The strangest moment was on my checkout day: someone entered the room immediately after knocking—barely one second later—just to tell me that checkout was at 11 AM, not 12 PM like most hotels. The receptionist never mentioned the checkout time at check‑in, so I reasonably assumed it was noon. Overall, this was the worst hotel I’ve ever stayed in. It is definitely not a 4‑star hotel.

Very big hotel with great facilities. Spent the weekend here, had breakfast, used the bar, the gym and wellness centre. All very good, clean, and functional. Would use again.

Breakfast staff is absolutely not helpful.

Only one restaurant with 4 items almost the same every day. Bowling closed, casino closed. If all closed advise before accepting booking!

Large selection of items, fresh food, delicious, clean and helpful staff

The Room we had was very big and the pesonal bathtub was awsome. A little disappointing was that the booking website still showed massages in the Wellness optiones. And when we booked including Wellness, we were expecting massages. Unfortunately no massages were available at all. This should be on the Website and taken from booking options. Also the Rooms and Hotel was very cold. It was not possible to fill the bathtub with hot water (according to personal taste). The private bathtub, big room and Wellness, was the very reason why we have chosen this Hotel. And sadly these were the things that we were not fully happy about. But besides that the Hotel is very nice, clean and kind staff. Also not so far from Prag center and therefor good price.

Standard room looked like something of hostel not 4**** hotel

good

I enjoyed my stay here staff were very friendly and was a very nice atmosphere. The property is older but that is displayed on the pictures. The buffet break fast had a lot of options and was very good. It also felt very clean through out the hotel.

AC- internet not working!!!!! in VIP Room, seems operated by very young untrained staff / I travel lot / not recommend , poor location! JB USA

Leider war am Abend kein Restaurant im Hotel geöffnet.sonst war alles gut.Sehr ausgiebiges Frühstück und grosse Zimmer.Preis Leistung sehr gut. gute Verbindung mit U-Bahn nach Prag.

Property outdated, no directions , staff unhelpful and no safe in the room. Do not stay here!

Choose this hotel due to fitness: it is old and in dangerous condition. The staff obviousely do not like their jobs, acting like being bored.

If was a lot of people on reception desk and it takes more time to check in that I expected But overall impression still good because room was big and comfortable Breakfast is also good So we enjoy our stay in top hotel

Great hotel with great staff. Quiet, cleam and comfortable. Near to huge shoping center.

It was a great stay, thank you.

we liked everything: amenities, service, food, cleanliness, very easy to get to city center. .

I booked an available room with Expedia, I payed it, got email confirmation, everything apeared to be ok. After 30 min I called them to ask details about the parking place. I had to try for many times, they didn't answer. When I finally cought a line with the reception, they found my reservation but didn't have the room I payed, "the hotel is full , try to go somewhere else, not my problem"... after some hours and more than 90 minutes of music played on the phone by Expedia ( roaming fees), Expedia's relocation team found us another hotel to sleep. Thanks to Expedia that we didn't sleep in the car, but in a nice hotel ( Best Western Amedia).

Not enough vegetarian options for dinner. Breakfast is good. Good bus service to hotel.

Poor services and facilities. Room with extra payment of Euro40 per night for upgrade to air-conditioning, but not cool at all.