Staff wère very courteous

2 youths in the car park smoking drugs reported it but not a lot the staff could do

I have stayed at this hotel a few times and always enjoy the stay. Would definitely recommend

Good location,parking and breakfast

Check in was great. My room stank of damp so I went back to reception to ask to change but there wasn’t a spare room available. I asked for a refund if they can’t give me a clean room which the Manager wouldn’t do. He said the room isn’t damp it’s just the wet carpet from a previous leak. At this point if he knew there was wet carpet and the room was bad he should’ve not let it out. I told him I’m not staying in there and said he should try it. Apparently there was a no-show from the previous night so the manager decided to put me in that room. Although that was the decision he moaned that he’d have to make my room into a double and clean the damp room I was in. Again if he knew the room was unsuitable he should have reacted and cleaned it. A damp room is clearly a health issue with spores potentially growing. I went to the restaurant to have my meal while the Not Fit To Be Customer Facing Manger stormed off and sorted the rooms. After getting into my new room which was fine apart from a strangely placed 1950’s Goldsmith & Silversmiths of Regent Street butter knife on the desk. Which was dirty. Such a weird find. Food was good and the rest of the staff were great and attentive. Manager diabolical on customer services.

Staff are polite and helpful, hotel is clean and well maintained, nice surroundings and comfortable bedding

Pleasant surroundings outside. Tried hard to make it look gd.

Never again! Worst experience, musty smelly room. Dirty sticky tables in the restaurant. 2 members of staff only for the entire hotel and when asked for a menu the lady said that - is there! At the bar...Unbelievable!!!

Nice hotel great staff

Rooms were fine, breakfast good, need a car but stayed due to Sandringham event and taxis booked anyway. Overall a good place to stay

Great hotel only down side bar shut 10.30

This was an excellent location, offering free parking and a quick sign-in process. It included breakfast, not an early one!

Good location for Sandringham estate concerts - 20 min drive Nice breakfast

Lovely, quiet hotel with a clean room. The downside was the lack of lighting. The room was at the back with extremely tall trees blocking all natural light. There is no central ceiling light in the room leaving it very dim and for those of us who have poor eyesight this does not help. Also the no servicing rooms policy meant that the bins were left overflowing with food in them and we had to ask for toilet roll as we were there Friday-Monday and we were not provided with enough. Having said that we enjoyed our stay, we had a lovely breakfast every morning and a very nice meal on our first night. The staff were very friendly too.

It was simply a restful ending to a long and busy day. The staff were very helpful. The food was good and the bed comfortable.

Really good hotel for a short break, we needed somewhere to stop over on a quick trip around Norfolk and this was perfect. Friendly staff from beginning to end. Good rooms, comfy beds and clean environment. Hotel was quiet and nicely laid out. Woke up to a decent cooked breakfast and check out was super fast. Bonus entertainment was looking out of our room window and seeing a large family of small, wild rabbits - didn't need to watch any telly! Would definitely stay here again.

Check in and out was quick and staff friendly and helpful. Our room was quiet, clean and had a bathtub as well as shower, always a plus however the plug didn’t sit firmly and the bath water seeped out. Storage was limited however not a problem due to staying only overnight but the iron and ironing board was a useful tool. The reason for 3 stars rating was mainly due to the room being so hot and the supplied fan was noisy disturbing sleep either because it was hot when off and noisy when on. The bed was comfortable and kettle with tea and coffee was welcome, thank you. We ate dinner in the hotel dining room and the food was fine and service good. Breakfast choices were limited however sufficient for our needs.

Great hotel, welcoming, lovely staff, good breakfast, good rooms, and bathroom, clean inside and out, would definitely stay there again

Very average hotel, can’t walk anywhere in particular. Rooms could do with a renovation definitely

Spacey, clean, good room good bathroom. Breakfast plenty of it usual offering for UK.... Plenty of parking, keenly priced, location reflects that as its ontskirts not walkable for evening activities....... But would recommend.