Overall Ratings & Reviews Microtel Inn & Suites by Wyndham Gulf Shores

Hotel could use some updating. it has a terrible smell like it has had water damage.

I loved it

shower head leaking everywhere, roaches in the room, people walking bare feet in the kitchen

Short mom and daughter trip to the beach. Was clean and quiet. We felt safe.

For its price, it was great. The humidity made everything damp feeling. The room needed more counter space and more hooks or places to hang beach towels. We killed a roach as well.

the property was good

We always stay here every year, our first room, the ac wasn’t working. I went to the lobby and the 2 young ladies working on June 1-2 were phenomenal. Couldn’t remember their names, but got us to a different room with no issues. Will definitely book again. Great staff

Hotel property and rooms were extremely clean. Most staff very friendly. Beds and pillows comfortable. Not far from beaches

Property was clean, staff was polite. Breakfast was ok.

Good and clean

After looking at the reviews I was little hesitant. But spending 4 nights here was awesome for the price and location. I would definitely stay here again. The employees from the front desk and housekeeping were very nice and professional. Hospitality is definitely hard profession to work in. Thank you for all your hard work.

I like the location laid back

Good

The property appears "old" and needs some updating. The bed and pillows were not comfortable.

Had what you needed and for the Price, what was expected.

Staff was friendly and helpful!!!

Issue with booking. Expedia stated something different from the property. Ended up leaving the hotel and spent over an hour trying to straighten It out. Ended up booking directly with another hotel

The property is dated. Staff was accommodating.

The property itself is an average hotel. We only had 2 pillows per bed but it was clean so I won’t complain too much. My biggest issue was that there was absolutely zero access to our room with an elevator so we were required to take a staircase up to our room which normally wouldn’t be a problem but my boyfriend just had a knee replacement about a month ago and is still recovering so that was a challenge for him. We were not made aware of them not having an elevator until we checked in and at that point the room had already been paid for and we couldn’t get a refund and they refused to make accommodations. Overall if you need somewhere clean to stay, it’ll work. But don’t have high expectations or expect help if you need accommodations.

Old and wore out. Air conditioner was awful Room was clean but beds were in bad ocondition,not much support under the mattress