At check in we were not given much information.
First time we’ve stayed in a hotel where you have to ask for room service. This was not pointed out to us & after our first night out of 4, we had to ask for clean towels. Still no-one told us we had to ask for housekeeping to come for the following day. When this was pointed out, the next day was a Sunday & was told no-one would be cleaning that day. Checked out on the Monday, so no cleaning done for the whole stay.
Room was also very small with no room for unpacking.