Hotel El Convento

Explore Hotel El Convento
9.2
Exceptional
From 1,016 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Gordon W
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff at El Convento was superb. In the wonderful restaurant especially Andrea, Monica Sofia, and Indira were helpful. In our room Edwin was very kind. Everybody was cheerful.
Mary Jean
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location across from the Cathedral. A beautiful historic hotel.
Daniel
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, but a bit pricey for what it was. My biggest complaint is that it was very loud. The automatic lights to the front of the
Morgan
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing and the property was incredible. Amazing historical building with great views and a perfect location. Perks like the wine and cheese hour were so nice and I wish I had a longer stay!
Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice old hotel with great cloister in the middle. It’s in a wonderful location if you want to visit San Juan. Pool is really small. More like a plunge pool.
Melissa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful place! Our suite was beautiful!
Lorin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the hotel. Especially Trixie the hotel manager and a cat.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was excellent. Free bottle of wine each night in our room for booking through Hotels.com Room was impeccably clean and as advertised
Lynn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property in a perfect location if you plan to visit Old San Juan. Restaurant is wonderful.
Kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great place to stay right in old town nice views of the city and bay
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Yiqin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Its all good until in the morning, found a metal needle or wire between sheet and mattress. Definitely a safety concern that might penetrate or at least scratch. Never found this situation before. Would be a good hotel maybe 5 star, but this is serious.
Guillermo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel!
Ricardo
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very attentive staff.
William
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location can’t be beat, just across the street from the cathedral in Old San Juan. The hotel was a Carmelite convent for hundreds of years prior to being converted into an elegant hotel. The calico hotel cat was everywhere and always ready to be petted. The bell staff and front desk folks were wonderful and provided great tips for dining and sightseeing. Our room was spotless and well appointed, and the bathroom was especially nice. Mattress was on the lumpy side, but we slept fine. The only downfall to El Convento is the patio bar/restaurant in the lobby level. The food was pretty bad, especially for the price, and the service on the evening of our arrival was tragic. We only ate there because we arrived very late and were too tired to venture out. Big mistake. The restaurant did much better on all fronts with the included breakfasts.
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Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful and serene stay
Lisbeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Michael
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

See above
Suzanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was a little small.
Number of reviews per page
20
40

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