Overall Ratings & Reviews Castle Green Hotel In Kendal, BW Premier Collection

Nice hotel with great gym and pool .If you want to use pool in the am before breakfast make sure to book a lane . Room clean and tidy , good TV but sadly terrible smell from drains in the bathroom which got worse when the heated towel rail was used . Im sure its something they can fix but not nice :-(

Lovely hotel. Good location. Breakfast excellent. Green Rooms Spa treatments excellent.

We had an executive suite which was excellent, it was well worth the extra money for the space & the extra touches. The quality of the furnishings & the bedding were very good & the bed was very comfy, we slept so well. it was cleaned each day to the same standard, the only slight issue was the soap dispensers we not very full & we ran out of all by the second day & the one on the sink wasn`t filled, only the bath & shower, we made do as it was our last night. Breakfast was very good, lots of it & plenty of choice which kept us going all day.

Have stayed in the hotel before for a previous work event and was happy to come back. Loads of parking available on sight. Staff are welcoming and very helpful. Food for both breakfast and dinner is good and loads of option. Will be back.

Nice clean hotel. Large, comfortable room, great breakfast. Friendly staff

Lovely clean hotel. Ate at the restaurant 2 nights, food was delicious, staff very friendly and helpful. Gym surprisingly good for a hotel gym.

Service from all staff was exceptional

Room was cold.

Fabulous hotel, staff are amazing. Room was great and breakfast was excellent.

Very friendly and helpful staff. Good breakfast and dining options. Nice bar area. Good pool, steam room and gym. Our bedroom was clean and with a comfortable bed, but a bit old and tired for the price. Unimpressed with the fixed head shower which was more reminiscent of a campsite than a 4* hotel!

Lovely hotel in a beautiful location. Good food and nice bar/lounge area. Lovely views. Very friendly staff in bar and reception. Not so impressed with the twin room we had, horrible smell and awful view (back of hotel overlooking roofs and various industrial sized pipes and completely overlooked by other rooms) and very stale smell in the corridors too. Leisure area also dissapointing, felt very small and cramped and service from staff not very good, seemed more interested in their own conversation! Although hotel is in a lovely location I would not hurry back as we were so disappointed with the room and leisure facilities.

OK...but expensive

Lovely setting, staff are great, spa is fab

Don’t bother staying here. The room smelt of damp. The restaurant charged us £5.50!for water We were charged £8,80 service charge despite after a drink was spilt my partner had to wipe up the table because the barman was not interested. The pool is tiny and the pictures are not what it looks like. Also the pool was full of kids so we could not use it.

Nice place, restaurant could do with figuring out that not everything goes with a mound of rocket and parmesan! Bar prices exorbitant and restaurant choices uninspiring. My advice is eat at the pub/bar in the grounds. The food is far better, more reasonable and more varied, plus a heap cheaper.

Lovely view, friendly welcoming staff, superb cleanliness and service

We had a lovely stay at the Castle Green Hotel. The accommodation was good the food was good staff we lovely and the spa was fantastic! The only drawback for us having a lot of luggage we had to lug them up stairs as no lift to our room but other than that it was excellent

property is situated more than 10 mins walk from Kendal, all up hill to return. we stayed in the hotel and went to Alexanders, meals and staff very good.

We stayed here for our anniversary and on arrival they had upgraded us to a king room which was nice and we were pleasantly suprised they had leff us a card and some chocolate. The rooms were lovely and clean had everything we needed for the evening. The food and drinks were slightly pricey but was to be expected. We didnt use the pool or anything so can't comment on that. Plenty of parking on site. Nice surroundings. Overall lovely stay however we probably wouldnt stay again just as it was abit out of the way for us an no entertainment so based purely on personal preferences.

Staff very accommodating and room was clean and cosy. Both hot water and heating were outstanding.