The hotel was lovely. The room was good but there was no sockets by the bed. Had to run a lead from under the tv to the side of the bed.

Nice hotel close to train station- but they have a few basement rooms with no windows- do not recommend those .

Great hotel with friendly staff, will definitely stay again

Great hotel. Cute, clean and very friendly staff

Beautiful property, had everything we needed. Staff was wonderful, and it was very close to Paddington station!

Very small room and bathroom

This is a very nice hotel and well managed. It is clean and has a nice feel. A caution though is that the cozy rooms are very small. Nevertheless, we would happily go back.

Ok stay, strange hotel room which was back behind the reception, no mention when booking the room that it would be bottom floor with frosted windows, very dark and gloomy with a teeny tiny bathroom. Checking in took a while, other guests complaining about the frosted windows. Ok for one night as needed to be closer to Paddington station but wouldn’t stay again.

All the people working there were so nice and helpful! The hotel is next to Metro station. Very convenient

Great location - nicely decorated. Our double room was tiny though. Literally just enough room to get around the beds, the bathroom is large in comparison. Under bed storage is a great idea but not enough room to manoeuvre a suitcase into it. To access the safe under the bed you have to lay on the floor - which was just wide enough to do so.

Beware, the cosy rooms, which are pictured on the listing as being light and airy, are in the basement and have no windows.

Location and Price

Our visit started with us being switched from one hotel in this chain to another and we did not get the room we paid for the first night. We were concerned this hotel wasn't going to work out for us and I have to acknowledge the front desk staff for turning a bad situation into a good one through conscientious service. Within two days, we were very comfortable in the hotel and felt safe in our room. The common areas here are very cozy and it generated a nice feel in the lobby area. For those focused on a plant-based diet, the Yeotown restaurant had many options and really opened my eyes to what could be done with vegan and vegetarian cuisine. It's worth it to make some time to use the salt room or join one of the yoga sessions. These quieter spaces in the hotel made for some very balanced living during our stay. Finally, Fernando who works in the bar/and restaurant became an immediate friend with friendly service and a warm welcome. We really enjoyed his delicious cocktails.

STAY AWAY

So many things not right about this hotel! Firstly we were given the worst room in the hotel despite booking weeks in advance. It shouldn’t even be sold as a room because it had no window!! Just a ‘window’ that faces into the internal atrium area of the building - so no air or privacy or security or peace! On one night we were subjected to very loud clear sex noises, prolonged and echoing and amplified due to the internal ‘courtyard’. I was travelling with my 10 yr old son so it was unacceptable to say the least. Secondly, the room was so box-like that I was feeling claustrophobic and I don’t usually suffer from that! The bed was against the wall and VERY lopsided. We could barely turn around or walk past each other without hitting something and the suitcases had to be on the floor creating even less room! The rest of the hotel was a series of pokey corridors, lots of stairs at every turn and at least 3 narrow doors just to get from A to B. The only nice thing about the hotel was the library/lounge area - stunning comfy layout but unfortunately silence only so not much of a useful gathering open place! The staff were pleasant and helpful with basic things but it took me 2 days to get a part refund with the manager being very timid and reluctant. The other negative is that despite being Hyde Park/Paddington, Edgware Rd is a very culturally distinct Lebanese/Arabic, even the supermarket, so it was impossible to get any other cuisine and it was overbearing. Pretentious hotel!

Photos are not corresponding to the rooms, they have a library (design one). Our room was super small but bathroom was good with an excellent amenities. Overall its not as described but also not bad. I would not go there again.

Friendly staff, quiet, small room.

Great property in a lovely and convenient locations, close to Paddington Station and easy walk through nearby parks to popular destinations, like Mayfair.

Nayab made us feel very welcome. Great eco friendly hotel near Paddington

I like the free water