Overall Ratings & Reviews Extended Stay America Suites Long Island Melville

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Nothing else to say

We stayed for two nights, the area is nice besides some shady people around the hotel outside. The room had a small kitchen but they don’t supply anything, no cups,pans, cooking or eating utensils. Even though there is a full refrigerator,sink, cooktop & microwave. No type of coffee maker in the room. The room was clean.

Stay was good until last day. We were trying to get ready to check out and the water was cut off in our room with no notice from staff. We had to find a room elsewhere to shower and get ready for our flight back home. We were charged a $100 deposit and we received a lesser amount returned despite no issues left in room and having absolutely no water our last day. However, the lady who checked us in was amazing and even checked that we got settled in ok before the end of her shift.

Bathtub was dirty

The staff was very inconsiderate. When I needed towels or anything I was told that I needed to come down and bring them to them. I was refused room service because my stay was shorter than 2 weeks so I was forced to stay in a dirty room.

Room was newly renovated very nice and clean. The stay was nice and quite was able to rest.

Property is very clean and great friendly staff.

The advert says "breakfast" but in reality it's just a small muffin and a coffee, don't be fooled.

Very conformable beds and we kept property

Good service and property

The property is okay, they updated a the rooms. It’s always some kind of disturbance, either it’s in the halls or outside.

Terrible

Dirty, horrible, rude staff, questionable guests. The list is infinite.

Nice

I WOULD LIKE TO REQUEST A REFUND. THE PLACE WAS SO DIRTY THAT ROACHES WERE ALL OVER THE KITCHEN, AND THE BATHROOM. THE BATHTUB WAS CLOGGED AND FILLED WITH WATER.

The place was nice

Rude staff, outdated, unsafe practices.

We loved our room.

staff was not there at time in front desk, It felt more of a Motel. I would not be staying here ever again. They had everything was hidden you would need to ask for utensil. I was not happy staying here I wish I knew before.